[THIN] Re: Printers disappearing and sometimes coming back
- From: Chris Grecsek <chris@xxxxxxxxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Thu, 18 Sep 2008 09:51:57 -0700
We use Tricerat's Screwdrivers. Upon installation 98% of all printing issues
went away. Massive improvement. Citrix printing = not so good.
* My name is Chris Grecsek and I approve this message.
PS - ...sorry got a little carried away with all these political ads on TV
these days! ;)
-----------------------------
chris grecsek | centered networks | t:415-294-7776 | m:415-420-3397 |
chris@xxxxxxxxxxxxxxxxxxxx<mailto:chris@xxxxxxxxxxxxxxxxxxxx>
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
George Wasgatt
Sent: Thursday, September 18, 2008 8:49 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Printers disappearing and sometimes coming back
There were no spooler issues, no event bad log entries and the applications
were told to start without waiting for the printers to be created - thanks for
the tips. However, the problem turned out to be that the IE Published
Application was starting up in a separate ICA session. All of the other apps
were staring in the same ICA session but for some unknown reason the IE session
was starting its own ICA session. This duplicated all of the users printers on
the server and somehow made the first set of printers not available to
applications using the other ICA session.
I couldn't see anything in the published application that would have forced it
to go to a separate ICA session so I deleted the published application and
recreated it. The problem went away. All of the applications now start in the
same ICA session.
________________________________
From: thin-bounce@xxxxxxxxxxxxx on behalf of George Wasgatt
Sent: Thu 18/09/2008 1:32 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Printers disappearing and sometimes coming back
I'm trying to add new servers to my farm but each time I build a new server
people using that server report that their auto created printers disappear and
come back again later. I do not have this problem on existing servers and I am
building the new servers with the same service packs & patches as the existing
servers. The auto created printers are actually still there on the server, it's
just that the running published applications lose contact with them for a
while. The only common thread we can find is that the printers disappear only
after the user start up a published application of IE6. Here's the sequence of
events:
User starts Citrix Program Neighborhood (V9, V10, V11 - all tested)
User start Outlook - printers are there & can be printed to
User starts IE published application - printers are there & can be printed to
User clicks back to Outlook Window - printers are gone
User clicks back to IE Windows - printers are there, sometimes later the
printer reappears, restart the published app helps too
Environment: Windows 2003 SP1, Citrix 4.0 Enterprise Rollup 1, one farm all
servers configured with the same set of published applications
The new servers are either HP BL460c blade servers or VMWare ESX servers. I
tried patching the servers to Windows 2003 SP2 & all avalbie patches and
bringing Citrix up to Rollup 5 but the problem persists.
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