thank you for your help, but I don't think either of these solutions help. I do not let users add their own drivers to the citrix servers, we have a limited number of model printers, I manually add each print drivers to the server as it is needed. I check the permissions on the folder you listed in your second idea, the permissions are set the same on both my citrix servers, and I'm only seeing the problem on one of them. thank you jb -----Original Message----- From: Rick Mack [mailto:Rick.Mack@xxxxxxxxxxxxxx] Sent: Thursday, April 28, 2005 5:27 PM To: Jason Benway Subject: RE: [THIN] Printer issues on Citrix XP Hi Jason, Two possible issues: 1. users have to be able to install printer drivers. If access permissions or group policy prevents this, the drivers won't load and printing won't happen. 2. Before a unidrv-based printer driver can be used, the printer description file (*.gpd) has to be compiled into a binary file (*.bud). To do this users need write access to the system32\spool\drivers\w32x86\3 directory. regards, Rick Ulrich Mack Volante Systems Level 2, 30 Little Cribb Street Coronation Drive Office Park Milton Qld 4064 tel: +61 7 32431847 fax: +61 7 32431992 rmack@xxxxxxxxxxxxxx _____ From: thin-bounce@xxxxxxxxxxxxx on behalf of Jason Benway Sent: Fri 29/04/2005 3:10 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Printer issues on Citrix XP I installed citrix XP SP3/FR3 (windows 2000 SP4)fresh on a server a few weeks ago. I only started to let users test it this week, I've been running into a printing issue I've never seen before. The user can add the printer fine and it is listed under the prints in the control panel. But when they try to print to it they get the error: Current printer is unavailable. Then it pops up a list of your installed printers. This printer is working fine. It has to do with one of my citrix servers, the other one is fine. I've seen it happen on 3 different printers. Thanks,jb -------------------------- Jason Benway benwayj@xxxxxxxx GHSP 1250 S.Beechtree Grand Haven, MI 49417 616-847-8474 Fax: 616-850-1208 Required space inevitably expands to exceed available space... ******************************************************** This Weeks Sponsor: ThinPrint GmbH Now available: The new version .print Engine 6.2 with SSL encryption and certificate management. http://www.thinprint.com <http://www.thinprint.com> ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm <http://thin.net/links.cfm> ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com <http://www.thinwiki.com> *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm <http://thin.net/citrixlist.cfm> _____ This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. _____