Is it possible that she has the printer set up to manual feed? I have had users do this. Jeff Hope this helps Jesus Loves You -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Boggan Sent: Wednesday, March 24, 2004 3:10 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Printer cutting off 2nd page I have a user using a kyocera 1714 printer and when she prints, it cuts off the 2nd page of the document. Any ideas on what might cause this? Thanks, > _________________________________=20 >=20 > Michael Boggan > Network Engineer/Citrix Admin > Virtual Desktop Inc.=20 > Dallas, Texas=20 > Ph: (972) 960-6400=20 > Fax: (972) 960-6445=20 > email: mboggan@xxxxxxxxxxx=20 > http://www.virtualdesktopinc.com <http://www.virtualdesktopinc.com> =20 > _________________________________=20 >=20 >=20 ******************************************************** This weeks sponsor Emergent Online. Emergent OnLine is the leading server-based computing consulting integration firm in the nation. Emergent OnLine delivers expert=20 consulting services you can depend on. http://www.go-eol.com ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This weeks sponsor Emergent Online. Emergent OnLine is the leading server-based computing consulting integration firm in the nation. Emergent OnLine delivers expert consulting services you can depend on. http://www.go-eol.com ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm