[THIN] Re: Printer Problems
- From: "Hamilton, Ronnie" <ronnie.hamilton@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 15 Dec 2006 12:30:05 -0000
Thanks JOhn,
Got the issue sorted ,
Soloution was to remove all printer drivers from the citrix
server and andd them again from the print server.
For some reason the new driver updated a number of .BUD files on
the printer server, but when the driver was added to the citrix server
the old versions of these files were not updated.
So the user couldnt add any of these printers that those files
were assoiated with.
Ron
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of John Nieminen
Sent: 14 December 2006 19:24
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Printer Problems
Hi,
Saw a similar problem at a client site, after installing HP 2600N color
laser (yeah, they cheaped out, and now are realizing they should listen
to us :-)) according to HP support, the printer does not have a "PDF
Processor" (??) built in, and so fails on certain print jobs, especialy
from Citrix and custom apps. Unfortunately I was not the one who called
support, it was the client's head office programmers that contacted
them, and this is the story that I got. All that aside, it sounds like
it may be a similar issue.
On 12/14/06, Hamilton, Ronnie <ronnie.hamilton@xxxxxxx> wrote:
Hi ,
After quite some time of trouble free printing on out win2K
XPfr3, we added a one of the lads added a new print driver for a HP
Colour laserJet 3800.
And all as fell apart, when some users try to print from Adobe
they get no resource available. The printer appears as if it has bee
truncated to 6 letters.
When a user tries to add certain printers they get no
permissions available.
If I logged into the citrix server as admin and added the
printer as admin that wools usually has fixed the permissions problem,
but what happens now is that everyone gets that printer
In their local printers session.
All printers are on a print server with queue associated, no
client printers are attached locally.
Any ideas ?
I have just started going through the print support web site.
Thanks
Ronnie
Ronnie Hamilton
Lufthansa Airmotive Ireland
Nass Road
Dublin
Tel : 01 4011253
ltai
Visit our website : www.ltai.ie <http://www.ltai.ie/>
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