[THIN] Re: Print Spooler / shockwave Hanging citrix

  • From: Toby <toby.percival@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Thu, 21 Oct 2004 09:42:08 +0100

Hi To,

I had this problem as well. Obviously you have a user or number of
users attempting to print from the web. We are a small company, so
pretty easy to tract down the user. I don't know of a way to prevent
users from printing certain files.

Sorry for the lack of help.

TJ


On Thu, 21 Oct 2004 16:34:33 +0800, Tom Flanagan
<tflanagan@xxxxxxxxxxxxxxxxx> wrote:
> Can anybody help with the query below. The spooler does not clear these
> files out sometimes.
> 
> I have investigated further and found that the print jobs are large ones
> that are possibly printing to an autocreated client printer via an nfuse
> session.  If this helps??????
> Tom  
> 
> 
> 
> -----Original Message-----
> From: Tom Flanagan
> Sent: Thursday, 21 October 2004 12:00 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Print Spooler / shockwave Hanging citrix
> 
> Hi Folks
> 
> I have just started at this site. I have a problem on one citrix server.
> Hang on ...here is the spec.
> 
> 2 citrix servers W2k SP4, Citrx XPe, Published desktop Client print
> drivers loaded at connection
> 
> When users pickup Citrix2 they log in and the sessions hangs before the
> profile loads. They just get a desktop colour background with no start
> button or icons.
> 
> When I Stop the print spooler service it works okay. But no one can
> print.... obviously.
> 
> The problem seems to happen when 2 files get written to the
> C:\winnt\system32\spool\printers folder
> 00141.shd       2kb     shd file 2KB
> 00141           444kb   Shockwave Flash Object
> 
> When I delete these files and restart the spooler everything is fine.
> Problem is the files come back.  So far I have had them appear at 7:20
> am yesterday & 10:30 today.  I am trying to find the source
> 
> Any Ideas
> 
> Tom Flanagan
> IT Admin
> Doric Constructions
> Subiaco
> Western Australia
> 
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