[THIN] Re: Print Spooler Stopping
- From: "Mack, Rick" <RMack@xxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Sat, 25 Jan 2003 13:02:57 +1100
Hi,
Win2k has advanced service control features that let you restart a service
automatically, and run a script (eg del /q
%systemroot%\system32\spool\printers\*.*) in the process. Worth looking at.
Get a copy of pdmanager (www.thethin.net downloads) or check the registry
under HKLM\system\currentcotrolset\control\print\environments\windows nt
x86\drivers. If there are any drivers under the version-2 key, in particular
the Ricoh, you may have found your culprit.
From memory, the Ricoh uses a PCL emulation so you should be able to use
something like the HP Laserjet 4 drivers.
regards,
Rick
Ulrich Mack
rmack@xxxxxxxxxxxxxx <mailto:rmack@xxxxxxxxxxxxxx>
Volante Systems
18 Heussler Terrace
Milton 4064, Queensland
Australia
tel +61 7 32467777
-----Original Message-----
From: Jonathan Neffgen [mailto:j.neffgen@xxxxxxxxxxxxxxxxxxx]
Sent: Saturday, January 25, 2003 0:56
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Print Spooler Stopping
Windows 2000 Server SP3 running Citrix Metaframe 1.8 SP3.
We are are great advocates of using Citrix to pick up client printers and
this function is really useful to us. Recently one user had a problem
whereby their client printer was not getting picked up automatically, we
figured this was because the driver was non-standard (Ricoh multifunction)
and needed to be installed on the server.
We did so and this appeared to fix the problem, HOWEVER since doing this the
Print Spooler service on the server stops every so often. It doesn't start
back up automatically nor do we know why this is happening. It's pretty
frustrating as we are having to use a batch script to manually restart the
Printer Spooler every few hours.
I've searched for this problem on the web and from what I can tell, this is
a known issue without a known solution!
Any ideas what's causing the problem and how to solve it?
Jon Neffgen.
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