[THIN] Re: Post MF SP3 slow logons....
- From: "Schneider, Chad M." <CMSchneider@xxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Wed, 27 Aug 2003 21:19:50 -0500
Differing issue, as I do not have M$ SP4 on any servers.
This issue is strictly post MF SP3.
-----Original Message-----
From: Chris Coleman [mailto:Chris.Coleman@xxxxxxxxxx]
Sent: Wednesday, August 27, 2003 7:31 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Post MF SP3 slow logons....
Microsoft have released a hotfix to address this issue -
http://support.microsoft.com/?kbid=824309
<http://support.microsoft.com/?kbid=824309>
I haven't had a chance yet to test it though.
...Chris
-----Original Message-----
From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx]
Sent: Wednesday, 27 August 2003 4:00 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Post MF SP3 slow logons....
Interesting.
_____
From: Andy Lalaguna [mailto:Andy.lalaguna@xxxxxxxxxxxx]
Sent: Tuesday, August 26, 2003 1:06 PM
To: thin@xxxxxxxxxxxxx
Something else to add to the discussion.
Perhaps more petrol on the fire.
I have been exploring this with a customer, for some time, and he discovered
this.
Comments?
AndyL
http://support.microsoft.com/default.aspx?kbid=324446
<http://support.microsoft.com/default.aspx?kbid=324446>
Terminal Server and Connected Terminal Services Clients Pause When a
Terminal Services Client Logs On or Logs Off
The information in this article applies to:
* Microsoft Windows 2000 Advanced Server SP3
* Microsoft Windows 2000 Server SP3
This article was previously published under Q324446
SYMPTOMS
When a Terminal Services client logs on or logs off (either in a session or
on the console of the Terminal server), the Windows 2000-based Terminal
server together with the connected Terminal Services client computers may
stop responding or may pause for several seconds. Users may also experience
one or more of the follow symptoms:
* When a user types in a document, characters do not appear on the
screen until this pause has ended.
* Keyboard input and mouse input are queued, but they are not
processed until this pause has ended.
* Live performance monitoring (Perfmon) graphs have missing data
points during this pause.
* All running programs appear to stop responding, or "hang," during
this pause.
* When Spooler is under a load from a large number of users, a high
CPU usage is displayed for it.
CAUSE
This problem may occur if there is a contention among server resources. The
contention causes a delay in processing that appears as a pause or as
unresponsiveness.
RESOLUTION
Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article. Only apply it to systems that
are experiencing this specific problem. This fix may receive additional
testing to further ensure product quality. Therefore, if you are not
severely affected by this problem, Microsoft recommends that you wait for
the next Windows 2000 service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the
following Microsoft Web site:
<http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS>
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Prerequisites
Windows 2000 Service Pack 3 (SP3) or later is required to install this
hotfix. For additional information about how to obtain the latest Windows
2000 service pack, click the following article number to view the article in
the Microsoft Knowledge Base:
<http://support.microsoft.com/default.aspx?scid=kb;EN-US;260910> 260910 How
to Obtain the Latest Windows 2000 Service Pack
Restart Requirement
You must restart your computer after you apply this hotfix.
File Information
The English version of this fix has the file attributes (or later) that are
listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file
information, it is converted to local time. To find the difference between
UTC and local time, use the Time Zone tab in the Date and Time tool in
Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
29-May-2003 00:11 5.0.2195.6748 124,688 Adsldp.dll
29-May-2003 00:11 5.0.2195.6748 132,368 Adsldpc.dll
29-May-2003 00:11 5.0.2195.6748 63,760 Adsmsext.dll
29-May-2003 00:11 5.0.2195.6743 381,200 Advapi32.dll
29-May-2003 00:05 5.0.2195.6738 42,256 Basesrv.dll
29-May-2003 00:11 5.0.2195.6693 68,880 Browser.dll
14-Apr-2003 20:53 5.0.2195.6736 35,856 Classpnp.sys
17-Jan-2003 16:06 5.0.2195.6656 236,304 Cmd.exe
15-Jan-2003 19:43 5.0.2195.6655 30,768 Disk.sys
29-May-2003 00:11 5.0.2195.6680 134,928 Dnsapi.dll
29-May-2003 00:11 5.0.2195.6663 92,432 Dnsrslvr.dll
29-May-2003 00:11 5.0.2195.6700 47,376 Eventlog.dll
05-Apr-2003 00:10 5.0.3700.6690 243,472 Explorer.exe
29-May-2003 00:05 5.0.2195.6660 233,232 Gdi32.dll
29-May-2003 00:11 5.0.2195.6747 148,240 Kdcsvc.dll
20-May-2003 18:49 5.0.2195.6747 205,072 Kerberos.dll
29-May-2003 00:05 5.0.2195.6741 711,440 Kernel32.dll
26-Mar-2003 21:37 5.0.2195.6695 71,888 Ksecdd.sys
29-May-2003 00:11 5.0.2195.6749 252,176 Localspl.dll
28-May-2003 20:39 5.0.2195.6749 509,712 Lsasrv.dll
28-May-2003 20:39 5.0.2195.6749 33,552 Lsass.exe
04-Feb-2003 20:15 5.0.2195.6661 29,264 Mountmgr.sys
26-May-2003 19:35 5.0.2195.6748 407,792 Mrxsmb.sys
29-May-2003 00:05 5.0.2195.6746 333,072 Msgina.dll
05-Apr-2003 00:12 5.0.2195.6680 117,520 Msv1_0.dll
29-May-2003 00:11 5.0.2195.6601 311,568 Netapi32.dll
29-May-2003 00:11 5.0.2195.6695 371,984 Netlogon.dll
29-May-2003 00:05 5.0.2195.6741 483,600 Ntdll.dll
29-May-2003 00:11 5.0.2195.6697 1,040,144 Ntdsa.dll
26-May-2003 19:33 5.0.2195.6748 1,695,232 Ntkrnlmp.exe
26-May-2003 19:33 5.0.2195.6748 1,694,272 Ntkrnlpa.exe
26-May-2003 19:33 5.0.2195.6748 1,715,200 Ntkrpamp.exe
26-May-2003 19:33 5.0.2195.6748 1,672,768 Ntoskrnl.exe
29-May-2003 00:11 5.0.2195.6745 66,320 Ntprint.dll
29-May-2003 00:11 5.0.2195.6692 994,064 Ole32.dll
29-May-2003 00:11 5.0.2195.6745 381,712 Printui.dll
26-May-2003 19:35 5.0.2195.6748 168,208 Rdbss.sys
08-Apr-2003 05:54 5.0.2195.6701 90,232 Rdpwd.sys
29-May-2003 00:11 5.0.2195.6742 432,400 Rpcrt4.dll
29-May-2003 00:11 5.0.2195.6702 187,664 Rpcss.dll
29-May-2003 00:11 5.0.2195.6742 392,464 Samsrv.dll
29-May-2003 00:11 5.0.2195.6737 131,344 Scecli.dll
29-May-2003 00:11 5.0.2195.6737 306,448 Scesrv.dll
29-May-2003 00:05 5.0.3700.6737 2,356,496 Shell32.dll
21-May-2003 18:47 5.0.2195.6746 4,554,240 Sp3res.dll
29-May-2003 00:11 5.0.2195.6741 80,656 Spoolss.dll
29-May-2003 00:05 5.0.2195.6684 11,536 Usbmon.dll
29-May-2003 00:05 5.0.2195.6688 403,216 User32.dll
29-May-2003 00:05 5.0.2195.6745 385,808 Userenv.dll
29-May-2003 00:11 5.0.2195.6601 51,472 W32time.dll
16-Aug-2002 13:32 5.0.2195.6601 57,104 W32tm.exe
29-Apr-2003 17:44 5.0.2195.6742 1,628,784 Win32k.sys
29-May-2003 00:11 5.0.2195.6681 97,040 Win32spl.dll
28-May-2003 20:57 5.0.2195.6749 181,520 Winlogon.exe
29-May-2003 00:11 5.0.2195.6659 113,936 Winspool.drv
29-May-2003 00:05 5.0.2195.6699 252,176 Winsrv.dll
29-May-2003 00:11 5.0.2195.6741 126,224 Wldap32.dll
29-May-2003 00:11 5.0.2195.6738 57,104 Wlnotify.dll
29-May-2003 00:11 5.0.2195.6741 711,440 Kernel32.dll
29-May-2003 00:11 5.0.2195.6741 483,600 Ntdll.dll
29-May-2003 00:11 5.0.2195.6742 1,628,784 Win32k.sys
29-May-2003 00:05 5.0.2195.6699 252,176 Winsrv.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article.
MORE INFORMATION
To install the hotfix that is described in this article, the Terminal server
must be running Windows 2000 Service Pack 3 (SP3) or later. After you
install the hotfix and restart the computer, you must turn on the Power
Protect write cache option for each hard disk that has write caching enabled
and that has its write cache protected against accidental loss of power. To
configure the Power Protect option, use the Dskcache.exe tool.
For additional information about how to obtain the Dskcache.exe tool and how
to use it to configure the Power Protect write cache option, click the
following article number to view the article in the Microsoft Knowledge
Base:
<http://support.microsoft.com/default.aspx?scid=kb;EN-US;811392> 811392
Obtain the Dskcache.exe Tool to Configure the "Power Protected" Write Cache
Option
When you run Dskcache.exe without any parameters, the current write cache
settings for all hard disks are displayed. For each hard disk that is
currently installed on your computer, the following information is
displayed:
Disk device:
\\?\\<SCSI DEVICE ID>
Current Settings:
Write Cache is [ enabled | disabled ]
Power Protect is [ enabled | disabled ]
To turn on the Power Protect option on a hard disk, use the p command-line
switch.
For example, to turn on the Power Protect option on drive C, type the
following line at the command prompt, and then press ENTER:
dskcache +p c:
The following information is displayed for drive C:
Disk device:
\\?\\<SCSI DEVICE ID>
Current Settings:
Write Cache is enabled
Power Protect is disabled
New Settings:
Write Cache is enabled
Power Protect is enabled
Note You can turn on the Power Protect write cache option only for disks
that are currently present on your computer. By default, the Power Protect
option is turned off. As a result, this option is turned off for any hard
disks that are added to the computer after you apply this setting. When you
add additional hard disks, you must turn on the Power Protect option for
those disks if you want the setting to apply to those disks.
You must also configure the following registry subkeys on the Terminal
server:
* In the
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanserver\Parameters
subkey, configure the following entries:
* Name: MaxWorkItems
Data Type: REG_DWORD
Value data: 16384 (decimal)
* Name: MaxMpxCt
Data Type: REG_DWORD
Value data: 2048 (decimal)
* Name: MaxRawWorkItems
Data Type: REG_DWORD
Value data: 512 (decimal)
* Name: MaxFreeConnections
Data Type: REG_DWORD
Value data: 100 (decimal)
* Name: MinFreeConnections
Data Type: REG_DWORD
Value data: 32 (decimal)
* In the
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanworkstation\Param
eters subkey, configure the following entry:
* Name: MaxCmds
Data Type: REG_DWORD
Value data: 2048 (decimal)
* In the HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
Manager\Configuration Manager subkey, configure the following entry:
* Name: RegistryLazyFlushInterval
Data Type: REG_DWORD
Value data: 60 (decimal)
If you use a file server to share data, use roaming profiles, or redirect
home folders for Terminal Services users. Configure the following registry
subkeys on all file servers:
* In the
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanserver\Parameters
subkey, configure the following entries:
* Name: MaxWorkItems
Data Type: REG_DWORD
Value data: 16384 (decimal)
* Name: MaxMpxCt
Data Type: REG_DWORD
Value data: 2048 (decimal)
* Name: MaxRawWorkItems
Data Type: REG_DWORD
Value data: 512 (decimal)
* Name: MaxFreeConnections
Data Type: REG_DWORD
Value data: 100 (decimal)
* Name: MinFreeConnections
Data Type: REG_DWORD
Value data: 32 (decimal)
For additional information about how hotfix packages are named, click the
following article number to view the article in the Microsoft Knowledge
Base:
<http://support.microsoft.com/default.aspx?scid=kb;EN-US;816915> 816915 New
Naming Schema for Microsoft Windows Hotfix Packages
-----Original Message-----
From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx]
Sent: 26 August 2003 19:01
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Post MF SP3 slow logons....
Sure seemed to be. Even with RDP, the script was running synchronous.
I just confirmed, connected to fixed server 42, with RDP, and the script ran
asynch.
_____
From: Ryan Lambert [mailto:rlambert@xxxxxxxxxxxxxxx]
Sent: Tuesday, August 26, 2003 12:47 PM
To: thin@xxxxxxxxxxxxx
Chad,
Just curious.
You said this was affecting RDP connections as well.
From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx]
Sent: Monday, August 25, 2003 12:38 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: POST MF SP3 asynchronous logons
Slow logons are for both ICa and RDP. Waiting for the script to finish.
What would Metaframe PTA have to do with login times via RDP? You sure there
isn't something else going on there?
-----Original Message-----
From: Schneider, Chad M. [mailto:CMSchneider@xxxxxxxxx]
Sent: Tuesday, August 26, 2003 11:45 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Post MF SP3 slow logons....
BINGO!
That appears to be it. I turn off pass through on the client, and off it
goes, running asynch again.
Now, I did it logged on as me. That will only alter my appsrv.ini. I need
to alter the main appsrv.ini and then any for the connected users.
_____
From: Schneider, Chad M.
Sent: Tuesday, August 26, 2003 10:35 AM
To: 'thin@xxxxxxxxxxxxx'
I just thought of something.....
During the install of MF SP3 or upgrade to it, you are asked about enabling
pass-through. I have told it yes each time, as I would like to use
pass-through, some day. We are not using it at this time.
Could this be of issue? Can I turn off the pass-through on the servers? I
turned it on after learning that if you don't enable it, you can't down the
road.
Chad Schneider
Technology Analyst
Bemis IT
920-303-7609
_____________________________________________________________________
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_____________________________________________________________________
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