Well...that depends if latency is your issue. The SMC Console will show you exactly what's happening within each ICA session. There could be a serialisation delay that is causing the packets to be queued, but the interface bitrate would have to be peaking for this to occur. And if you are thinking that it's only ICA traffic passing on the WAN, then that's hardly possible. The Packeteer will tell you exactly what's traversing the WAN. Although, if the classes have been locked down by another integrator, then you probably want to place it back into discovery mode. The theory is that packets should only queue when the hardware and software queues are full. Are there QOS policies on the routers? They may not be working correctly, or you may have an IOS bug. Of course that never happens :) And like Tim says, ICA should have a higher priority than HTTP. I made a mistake last year on one site of placing HTTP in the same QOS policy as ICA to ensure that the PN Client had access to the Citrix XML and Web Interface servers. Of course I didn't create an access list to lock this down to particular servers, so when the users streamed Internet radio to their local PC's, ICA traffic took a huge hit. DOH!!! I'm a reformed idiot Tim. I'm intrigued to know what you problem is. Let us know if you manage to track it down. Cheers. Kind regards, Jeremy Saunders Senior Technical Specialist Infrastructure Technology Services (ITS) & Cerulean Global Technology Services (GTS) IBM Australia Level 2, 1060 Hay Street West Perth WA 6005 Visit us at http://www.ibm.com/services/au/its P: +61 8 9261 8412 F: +61 8 9261 8486 M: TBA E-mail: jeremy.saunders@xxxxxxxxxxx "Parr, Steve" <sparr@metroland. com> To Sent by: <thin@xxxxxxxxxxxxx> thin-bounce@freel cc ists.org Subject [THIN] Re: Packetshaper and Citrix 28/06/2006 04:40 AM Please respond to thin Basic advise then is to use Speedscreen Latency Reduction? It is a WAN situation(some users connecting from one country to another and in some cases across the Atlantic I believe) and tho I have not been on site yet what I hear is that when packet states have been analyzed there is a large queueing up of ICA traffic(which is probably the only real traffic passing). -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeremy Saunders Sent: Tuesday, June 27, 2006 4:30 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Packetshaper and Citrix Also use the SMC Console http://www.citrix4ge.de/ctxsdk/smcc.htm. It will present you with the latency that each session is experiencing. Very important information to understand. A Packeteer cannot really adddress WAN "oversubscription" issues. Force speedscreen latency reduction to on, on the clients. The initial ICA communications between the client and server negotiate the best settings. This is not renegotiated during the session. So if you are using a WAN technology that is not consistent, such as ADSL, it's very difficult to manage. Cheers. Kind regards, Jeremy Saunders Senior Technical Specialist Infrastructure Technology Services (ITS) & Cerulean Global Technology Services (GTS) IBM Australia Level 2, 1060 Hay Street West Perth WA 6005 Visit us at http://www.ibm.com/services/au/its P: +61 8 9261 8412 F: +61 8 9261 8486 M: TBA E-mail: jeremy.saunders@xxxxxxxxxxx "Jim Kenzig http://ThinHelp.c om" To <jkenzig@xxxxxxxx thin@xxxxxxxxxxxxx m> cc Sent by: thin-bounce@freel Subject ists.org [THIN] Re: Packetshaper and Citrix 28/06/2006 02:55 AM Please respond to thin Here is Cisco's article on autonegotiation and duplex speeds... http://www.cisco.com/en/US/tech/tk389/tk214/technologies_tech_note09186a0080094781.shtml It is very common to see switches set at Half duplex and server cards set at full duplex or visa versa and this creates a big bottleneck. Jim "Parr, Steve" <> wrote: Thanks Jim! From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Kenzig http://ThinHelp.com Sent: Tuesday, June 27, 2006 2:23 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Packetshaper and Citrix If anything the packetshaper should improve the performance not hinder it. If it is network issues I would start looking at portfast settings if cisco switches.. http://www.cisco.com/warp/public/473/12.html And also make sure that duplex speeds are properly configured on the server network cards and switches. Also check out Michaels article on performance issues where he touches on the Maxworkitems registry keys.. http://www.msterminalservices.org/articles/Fileserving-Terminal-Server-Environments-Part2.html JK "Parr, Steve" <sparr@xxxxxxxxxxxxx> wrote: Will be troubleshooting a situation at a company where Packetshaper is used including Citrix traffic. Any heads up about the use of Packetshaper and Citrix. Apparently they are having some performance issues. ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************