[THIN] Re: PS4 Client Printing Issue
- From: "Raffensberger, Stephen D" <sraffens@xxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 10 Apr 2007 14:37:38 -0400
Adam,
Have you checked the print server queues to see if anything shows up
there? If you turn on "Connect directly to network print server if
possible" in the Print job routing policy it will bypass the client PC
queue.
Steve Raffensberger
Sovereign Bank
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Adam Granatela
Sent: Tuesday, April 10, 2007 1:15 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] PS4 Client Printing Issue
Good afternoon all, I'm running into a very strange problem at a client
site. Their farm is a 4 server local access database farm running PS4
with hotfix R03. The farm was upgraded from PS3 by another engineer.
When I came in they were having tons of printing problems, servers
locking up, the whole deal. I deleted all non-MS print drivers from the
farm and set up a policy to use native drivers as needed and the UPD
otherwise. I also set it up to auto-create printers for everyone, and
there are no session printers in place.
There are several remote locations connecting via Program Neigborhood
(WAN locations, not over the Internet) who are having problems printing.
The main printer involved is a HP LaserJet 2300. What happens is the
job goes through the Citrix queue just fine, and even shows up in the
event log as a successful print, but never even shows up on the local
machine's print queue. Local machines are XP SP2, firewall off,
standard build, brand new ICA v10 client install. I can print locally
from all applications with no problems.
I've tried driver mappings (LJ2, LJ4, the HP 2200 driver that comes with
Windows), installing the HP 2300 driver on the server, turning off
advanced printing features on the client, UPD. Still, I can't get
anything to even show up on the local PC's queue. Local printers are
either directly attached to the PC via parallel or USB, or TCP/IP
connected to a Win2k3 print server and connected that way.
I'm at a loss here. Could something on the firewall allow Citrix
connections but prevent printing? I'm getting mixed reports from the
client on what prints and what doesn't, so I'm not sure if all Citrix
printing is failing, or just for certain individuals.
Any ideas? I'm at a loss here!
Adam
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