Yeah. The account is on 2000 domain and exchange is in NT 4 domain. When we first tried the trusts, we changed the Primary account to the 2000 domain account for the user. They still couldn't access the exchange account. It said it was unable to authenticate them. We have now changed the Primary account back to there account on the NT 4 domain. They login to citrix as t he 2000 domain account and then run outlook and point to the exchange server and have to put in there account info for the NT domain account. -------------------------------------------- Michael Boggan, Network Eng/Citrix Admin Virtual Desktop Inc. Dallas, Tx ph. (972) 960.6400 f. (972) 960.6445 email. mboggan@xxxxxxxxxxx -------------------------------------------- -----Original Message----- From: Chris Lynch [mailto:lynch00@xxxxxxx] Sent: Tuesday, March 04, 2003 1:41 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Outlook question =20 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Ok, the mailbox resides in the NT4 domain, and the user account resides = in the 2000 domain? Have you checked the properties of the mailbox to = see what the Primary NT account is set to? If so, what is the value? Chris - -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On = Behalf Of Michael Boggan Sent: Tuesday, March 04, 2003 9:45 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Outlook question The domain they are on is Win2k and the domain the Exch box is on is NT 4. We setup trusts between the 2 domains but the users still couldn't authenticate to there mailboxes from the 2k domain to the NT domain. = Tried this for 2 weeks and couldn't get it to work. So we went to just = doing the authenication through outlook. - -------------------------------------------- Michael Boggan, Network Eng/Citrix Admin Virtual Desktop Inc. Dallas, Tx ph. (972) 960.6400 f. (972) 960.6445 email. mboggan@xxxxxxxxxxx - -------------------------------------------- - -----Original Message----- From: Monahan, Thomas [mailto:Thomas.Monahan@xxxxxxxxxxx] Sent: Tuesday, March 04, 2003 10:55 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: Outlook question Have you considered configuring the exchange server so that the Citrix = domain a/c has permissions over the mailbox. That way they will never be = asked to authenticate themselves. Tom > -----Original Message----- > From: Michael Boggan [SMTP:MBoggan@xxxxxxxxxxx] > Sent: 04 March 2003 16:23 > To: THIN (E-mail) > Subject: [THIN] Outlook question >=20 >=20 > I have users running Outlook 2k on Citrix XP. They are connecting to an > exchange server on a different network so they use authentication to=20 > login to the other domain when they run outlook. Every time they login > outlook they have to put username, domain, and password. Is there a way > to have that info saved so that when they run Outlook it either knows it > all and does it automatically or atleast just asks them for there=20 > password? >=20 > Thanks, >=20 > -------------------------------------------- > Michael Boggan, Network Eng/Citrix Admin > Virtual Desktop Inc. > Dallas, Tx > ph. (972) 960.6400 > f. 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