[THIN] Re: Outlook in Citrix

  • From: <Dave.Boatman@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 2 Oct 2002 16:35:03 +0100

Does the SMTP server require additional authentication ?. It's easy to =
miss
that tickbox when setting up internet mail accounts. This message could =
also
happen if the smtp server is really busy or you timeout to it. Are the =
users
all logging into the same Citrix server (check to ensure that they have =
smtp
access through the firewall) or does the issue follow the same users =
even
when logging onto another server ? (User profile, .pst or smtp account
issue)
=20
Dave Boatman=20

-----Original Message-----
From: Michael Boggan [mailto:MBoggan@xxxxxxxxxxx]=20
Sent: 02 October 2002 16:15
To: THIN (E-mail)
Subject: [THIN] Outlook in Citrix


I have several users in a citrix environment running outlook 200.  they =
use
pop3 to get there mail.  They point to an smtp relay server for out =
going.
a few users get the following message when trying to send emails.

-------------------------------------------------------------------------=
---
---
Your message did not reach some or all of the intended recipients.

      Subject:  testing
      Sent:     10/2/02 11:18 AM

The following recipient(s) could not be reached:

      'mboggan@xxxxxxxxxxx' on 10/2/02 11:18 AM

     No transport provider was available for delivery to this
recipient.
-------------------------------------------------------------------------=
---
---

The provider should be smtp and it is all configured properly but it =
will
not go.  Any ideas?

Thanks,

_________________________________=20
=20
Michael Boggan
Network Engineer/Citrix Admin
Virtual Desktop Inc.=20
Dallas, Texas=20
Ph: (972) 960-6400=20
Fax: (972) 960-6445=20
email: mboggan@xxxxxxxxxxx=20
http://www.virtualdesktopinc.com=20
_________________________________=20
=20
For Technical Support please send email to support@xxxxxxxxxxx=20
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