I have seen Outlook hang if you are haven't checked always show full menus under tools customise options. Change for 1 user to verify and then set via policy. Malcolm -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Keith Duckworth Sent: 07 October 2003 18:03 To: NewsGroup-Thin (thin@xxxxxxxxxxxxx) Subject: [THIN] Outlook freezing Citrix session Has anyone experienced problems with end-users' freezing in a Citrix session due to Outlook? If so, what did you do to verify if it was either a Citrix problem or an Outlook / Exchange problem. Not everyone is experiencing this, just the CEO, CFO, and some other managers! (This problem really picked the right people to irritate!) I know it is an Outlook problem, because when I terminate other apps within the users session, they are still frozen. When I terminate Outlook, their Citrix session runs smoothly, and they can start Outlook back up without a hitch. Currently we are using Outlook XP with Exchange 5.5 / NT4 SP6a and MetaFrame XPa FR1. My thought is that it is an Exchange 5.5 problem, and that the database is getting corrupted, etc. I would have done an eseutil on the *.edb files awhile back, but there is not enough HDD space to do it! If this is the case, we are planning on to move to Exchange 2000 or 2003, but we have not decided which way to go. Any recommendations which way to go would also be of help. Thanks in advanced, Keith E. Duckworth LAN Network Administrator Kellogg Community Federal CU PO Box 140 Battle Creek, MI 49016-0140 269-968-9251 x 289 ******************************************************** This Week's Sponsor - Emergent Online Essential Thin Client Utilities. Meet Jim Kenzig of thethin.net at the Emergent Online Booth #24 at Citrix iForum on October 13th. http://www.go-eol.com ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm New! Online Thin Computing Magazine Site http://www.OnDemandAccess.com For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm