Hi, The default location for outlook 2000/2002 attachments is under %userprofile%\local settings\temporary internet files\. This gets hosed on logoff if you've got roaming profiles. If you run IE first, before outlook, the directory gets re-created, no problems saving attachments. If outlook is run first, and you try and save an attachment, then it'll fail. We "fixed" this by doing a check on login, eg. If not exist "%userprofile%\local settings\temporary internet files" md "%userprofile%\local settings\temporary internet files". No more error. Note the secure file location can also be changed. regards, Rick Ulrich Mack rmack@xxxxxxxxxxxxxx <mailto:rmack@xxxxxxxxxxxxxx> Volante Systems 18 Heussler Terrace Milton 4064, Queensland Australia tel +61 7 32467777 -----Original Message----- From: Chris Lynch [mailto:lynch00@xxxxxxx] Sent: Wednesday, January 08, 2003 8:32 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Outlook and Citrix attachment problem Check the path to the Temporary Internet Files for the user. In all of my cases that I've come across this problem, it's been the location of the Temporary Internet Files location in IE. If you are publishing just the application, you will have to log into a desktop as the user to get that info, unless you know of where the regkey is. Chris -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Boggan Sent: Tuesday, January 07, 2003 12:49 PM To: THIN (E-mail) Subject: [THIN] Outlook and Citrix attachment problem I have users in outlook trying to save attachments from emails in outlook 2000. When doing this they get a message like they don't have rights to the directory or something. But they do. I can go to explorer and create and save files to the same directory all day long with no problem but when they do it in outlook it won't let them. any have any ideas what this might be? thanks, -------------------------------------------- Michael Boggan, Network Eng/Citrix Admin Virtual Desktop Inc. Dallas, Tx ph. (972) 960.6400 f. (972) 960.6445 email. mboggan@xxxxxxxxxxx -------------------------------------------- *********************************************** This Weeks Sponsor: WM Software WMS Messenger for TSE Affordable Instant Messaging for Terminal Servers http://www.wmsoftware.com/wmsm/ ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: WM Software WMS Messenger for TSE Affordable Instant Messaging for Terminal Servers http://www.wmsoftware.com/wmsm/ ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm -------------------------------------------------------------------------------------------------------------------- The information contained in this e-mail is confidential and may be subject to legal professional privilege. It is intended solely for the addressee. If you receive this e-mail by mistake please promptly inform us by reply e-mail and then delete the e-mail and destroy any printed copy. You must not disclose or use in any way the information in the e-mail. There is no warranty that this email or any attachment or message is error or virus free. It may be a private communication, and if so, does not represent the views of Volante group Limited. *********************************************** This Weeks Sponsor: WM Software WMS Messenger for TSE Affordable Instant Messaging for Terminal Servers http://www.wmsoftware.com/wmsm/ ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm