[THIN] Re: Outlook Icon on the desktop

  • From: ecrabtree@xxxxxxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Mon, 10 Mar 2003 14:47:59 -0500

 OLEXP: How to Manually Uninstall and Reinstall Outlook Express in Windows 2000 

The information in this article applies to:
Microsoft Outlook Express versions 5.01, 5.5 for Windows 2000
For information about differences between Microsoft Outlook Express and
Microsoft Outlook e-mail clients, click the article number below to view
the article in the Microsoft Knowledge Base:
Q257824 OL2000: Differences Between Outlook and Outlook Express
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.


This article describes how to manually uninstall and then reinstall
Microsoft Outlook Express on a computer that is running Microsoft Windows
2000. Because you cannot automatically uninstall Outlook Express with the
Add/Remove Programs tool in Control Panel, this article details the best
technique for removing Outlook Express so that you can reinstall it.

NOTE: You can also use the steps in this article to repair the
functionality of Outlook Express if the program is damaged when you
uninstall Microsoft Office 2000.


To manually uninstall Outlook Express, you must rename several files. To
assist in this process, all system files and file extensions must be
1.    Double-click the My Computer icon.

2.    On the Tools menu, click Folder Options, and then click the View tab.

3.    In the Hide Files and Folders section, click Show hidden files and
folders, and then click to clear the Hide file extensions for known file
types check box.

4.    Click to clear the Hide Protected Operating System Files
(Recommended) check box, and then click Yes in the warning message dialog

5.    Click Ok to close the Folder Options dialog box.

How to Uninstall Outlook Express

To uninstall Outlook Express, you must rename several folders:

1.    Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.

2.    Locate and rename the following folders:

The Stationery folder:

C:\Program Files\Common Files\Microsoft Shared\Stationery
The Identities folder:

C:\Documents and Settings\username\Application Data\Identities
C:\Documents and Settings\username\Local Settings\Application

The Address Book folder:

C:\Documents and Settings\username\Application Data\Address Book
C:\Documents and Settings\username\Local Settings\Application Data\Address

3.    After you locate these folders, click them one at a time, and then
press F2. Rename them to old_stationery, old_identities, and old_address
respectively, and then press ENTER.

You must now delete the registry key for Outlook Express:

WARNING: Using Registry Editor incorrectly can cause serious problems that
may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor
can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and
Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete
Information in the Registry" and "Edit Registry Data" Help topics in
Regedt32.exe. Note that you should back up the registry before you edit it.
If you are running Windows NT or Windows 2000, you should also update your
Emergency Repair Disk (ERD).

1.    Click Start, and then click Run, and then type regedit in the Open

2.    Locate the following registry keys, right-click the registry key, and
then click Delete:

HKEY_LOCAL_MACHINE\Software\Microsoft\Outlook Express
HKEY_CURRENT_USER\Software\Microsoft\Outlook Express

3.    Quit Registry Editor.

To complete the uninstall procedure, rename several Outlook Express files:

1.    Click Start, point to Search, and then click For Files and Folders.

2.    Find and rename the following files:


Each of these files are located in two folders, the default file folder,
and the C:\Winnt\System32\Dllcache folder. For example, the Inetcomm.dll
file is located in the C:\Winnt\System32 folder, by default, and in the C:
\Winnt\System32\Dllcache folder. You must rename the same file in both
folders to successfully uninstall Outlook Express. To rename these files:

1.    Remove any CD-ROMs that may be in your CD-ROM drive.

2.    Click the Inetcomm.dll file in the Dllcache folder, press F2, rename
the file to filename.old (for example, inetcomm.old), and then press ENTER.

3.    Click the same file in the other folder, press F2, rename the file to
filename.old, and then press ENTER.

4.    When you receive the prompt about Windows file protection, do not
insert the Windows 2000 CD-ROM. Instead, click Cancel.

5.    At the prompt about keeping unrecognized file versions, click Yes.

6.    Repeat this process with each file in the list.


For additional information about using Outlook Express in Windows 2000,
click the article number below to view the article in the Microsoft
Knowledge Base:
Q254623 OLEXP: How to Reinstall Microsoft Outlook Express 5 in Windows 2000

Additional query words: manual remove olexp inetcomm dll msoeacct msoert2
msoe msoeres msimn exe wabimp wabmig csapi3t1 directdb wab32 win2k
olexpress oeimport oemiglib oemig50 setup50.exe wab wabfind wab32res

Next complete the following tasks:

How do I stop ICW and Outlook Express desktop Icons from being installed
into Windows 2000 new user profiles?

To remove the Outlook Express icon, used Regedt32 to navigate to:

HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed

Select the Stubpath value name in the right hand pane and delete it.

To prevent the ICW icon from being installed, use Regedt32 and select the
HKEY_USERS hive. On the Registry menu, Load Hive. Browse to the NTUSER.DAT
file of the default user. The local Default User NTUSER.DAT files is
located at:

%SystemDrive%\Documents and Settings\Default User\Ntuser.dat.

Name the Key JSINEW. Navigate to:


Delete the ^SetupICWDesktop value name. Select the JSINEW key and Unload

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