[THIN] Re: Outlok issue

  • From: "Rob Ellis" <rob.ellis@xxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Mon, 24 Mar 2003 11:05:07 -0000

It sounds to me like outlook isn't closing properly, although visibly
not there, it sticks around as a process.

Do you use Word as the email editor?  Is there a winword process running
as well on these problem sessions?


Regards,
Rob Ellis=20
Network Manager=20
Profectus IT=20
Tel 023 9224 7979=20
Mob 07974 111867



-----Original Message-----
From: Michael Spranger [mailto:mspranger@xxxxxxxxxxxxxxxxxxx]=20
Sent: 21 March 2003 15:27
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Outlok issue



Hi folks,

I'm running Citrix MF XP FR2 SP2, with recommend hotfixes, on a Win2K
server SP3.  Server is a Compaq DL360.

When some users log off an ICA connected session, Outlook remains for
long periods of time in a disconnected state.  When that user re-logs on
using an ICA client, and tries to open Outlook, the session that was
disconnected re-connects, yet they cannot see Outlook.  I need to go
into CMC, disconnect the session and reset it.  Then they can open
Outlook and the app runs fine.  Is there a way that the disconnected
session would auto reset?

I'm new to Citrix administration, so I'd really appreciate the help!
Thanks in advance.

Mike

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TScale increases terminal server capacity. 
Get 30-40% more users per server to save $$$ and time. 
Add users now! - not more servers. If you're using Citrix, 
you must learn about TScale!  Free 30-day eval:
http://www.rtosoft.com/Enter.asp?ID=79
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