[THIN] Re: Offline Printers

  • From: Magnus Hjorleifsson <magnus@xxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Sat, 18 May 2013 01:02:05 -0400

Did you turn off the bi directional crap 

Sent from my iPhone

On May 17, 2013, at 13:26, Jason CitrixADmin <jasoncitrix@xxxxxxxxx> wrote:

> I re-installed it locally.  It is an autocreated printer.  The drivers on the 
> server are either the HP laserJet 4 (if we setup the mapping) or the UPD.  In 
> either case it goes offline as soon as we try to print to it. That is offline 
> on the server.  I get the feeling that it is an issue with the printer and 
> the fact that it uses the LPT1 port because the user has other printers 
> installed on her PC an they do not have the same issue, but they are either 
> USB or Network printers.
> 
> 
> 
> On Thu, May 16, 2013 at 11:28 AM, Hamilton, Ronnie <ronnie.hamilton@xxxxxxx> 
> wrote:
>> Jason
>> 
>>  
>> 
>> When you say you have reinstalled the driver have you actually removed its 
>> first manually.
>> 
>>  
>> 
>> ·       Stop the spooler service
>> 
>> ·       Open the registry
>> 
>> ·       Check which files are associated with the following printer keys 
>> from:
>> 
>> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows
>>  NT x86\Drivers\Version-3
>> 
>> ·         Make a note of the files associated with the printer
>> 
>> Delete the key.
>> Go to c:\WINNT\system32\spool\drivers\w32x86\3\  
>> Delete the files that you have written down.
>> Restart the spooler service
>> This should have removed the offending printer.
>>  
>> 
>> I used to have to go through this process to remove the print drivers 
>> completely from Citrix servers in the past and it will be the same on the 
>> client, as some .dll file may be corrupted and is hanging round.
>> 
>>  
>> 
>> Regards,
>> 
>> Ronnie
>> 
>>  
>> 
>> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
>> Of Jason CitrixADmin
>> Sent: 16 May 2013 13:58
>> To: thin
>> Subject: [THIN] Offline Printers
>> 
>>  
>> 
>> I have one customer trying to print with an HP LaserJet 4250 PCL6.  They are 
>> on a windows XP machine and running client version 9.23.  THe printer is 
>> connected by LPT1 and everytime they try to print, the printer goes offline 
>> in their session.  
>> 
>> The strange part is that the local IT person recreated their local windows 
>> profile, the printer worked for a few days, and then started doing the same 
>> thing again.   
>> 
>> I have tried re-installing the printer locally  as awe as using the HP 
>> laserJet 4 driver and the Citrix universal driver in mapping in their 
>> session and nothing seems to work.  
>> 
>> I even re-installed the printer locally using Just the HP laserjEt 4 driver 
>> and had the same result.  I canot figure out what the issue here is.  We 
>> have PS 4.5 running on WIN2k3 x64 with all roll-ups current.  THey are the 
>> only user out of over 2000 experiencing this issue.
>> 
>>  
>> 
>>  
>> 
>> 
>>  
>> 
>> Visit our website : www.ltai.ie
>> 
>> __________________________________________
>> 
>> Lufthansa Technik Airmotive Ireland Limited. Registered in Ireland. Reg. No. 
>> 45999. Registered Office: Naas Road, Rathcoole, Co.Dublin.
>> 
>> Lufthansa Technik Airmotive Ireland Leasing Limited. Registered in Ireland. 
>> Reg. No. 140891. Registered Office: Naas Road, Rathcoole, Co.Dublin.
>> 
>> __________________________________________
>> 
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> 

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