[THIN] Re: Office XP and Losing user info
- From: Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 17 Nov 2004 07:25:27 +0800
Interesting Jim.
So are you suggesting that this would cancel out the application specific
settings held in the following key?
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Terminal
Server\Install\Software
How does this work for new users that do not have an existing profile, or
am I completly missing your point?
Cheers,
Jeremy.
"Jim Hathaway"
<JimH@infogroupnw
.com> To
Sent by: <thin@xxxxxxxxxxxxx>
thin-bounce@freel cc
ists.org
Subject
[THIN] Re: Office XP and Losing
17/11/2004 03:38 user info
AM
Please respond to
thin
The work around is to use a portion of the Install registry to set an
“ignore” for userinit.exe on the registry keys that are being deleted
during login.
The area where the changes are made is:
“HKLM\software\Microsoft\windows NT\current version\terminal
server\compatibility\registry entries”
Valid entries under this area simulate the pathing defined for software
applications located under HKCU\software. IE – Always assume
“HKCU\software” is included in the pathing statements for creating the
values you need.
IE – you want to set a registry exclusion on Office XP, you make the
following REG_DWORD value under the key area mentioned above.
Microsoft\office\11.0
The value of the Dword entry should be a HEX value of “108”.
Following these concepts, if you also needed to set registry import
exclusions on Adobe Acrobat (for instance) you would need to make the
following entry under the regkey mentioned above:
Adobe\Acrobat Reader\6.0
In a nutshell as it was described to me by MS support. Userinit.exe is
confused and believes it needs to reset the values users have already
defined during logins, by setting up these registry settings you tell
userinit.exe to not bother with checking the registry settings in HKCU for
the paths / applications you define.
I’ve never run into this issue since a client came across it during a
service pack upgrade for their TS boxes. This change (reccomended by MS
support) fixed everything for their existing profiles to continue to
function without loosing their office settings. As I recall, new user
profiles would still get correctly setup with any pre-defined office
settings, but I would certainly test that process out (just in case) if
this solution appears to solve your other issues.
HTH
J
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of mathras@xxxxxxxxxxxxxxxx
Sent: Tuesday, November 16, 2004 10:01 AM
To: thin@xxxxxxxxxxxxx
Subject: RE: [THIN] Re: Office XP and Losing user info
This is what we are seeing Jim.
Any chance of that workaround ?
Regards
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx on behalf of Jim Hathaway
Sent: Tue 16/11/2004 16:38
To: thin@xxxxxxxxxxxxx
Cc:
Subject: [THIN] Re: Office XP and Losing user info
M,
Saw a very similar issue a few years ago and got a "workaround"
solution from MS at the time.
Have you run filemon / regmon against these servers when profiles
login and loose their settings?
In my case userinit.exe was deleting office registry keys from the
registry of the logging in user. All nicely captured by regmon.
If you're seeing the same symptoms I'll more than happily pass on the
workaround that worked for us.
J
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of mathras@xxxxxxxxxxxxxxxx
Sent: Tuesday, November 16, 2004 7:56 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Office XP and Losing user info
Hello there,
We have taken over 4 servers running Office XP SP2 and have just
added another two via unattended install.
We are now finding that users are losing their user information and
recent file list. Other applications are losing their size and
position as well.
(We are re evlaluating our Hybrid Profile solution and therefore cant
proceed until the descision has been made.)
The existing users are using roaming profiles.
This behaviour is detailed in KB297379 "Programs can revert to the
Default Settings on Terminal Server".
Apart from implementing Hybrid profiles has anyone been able to fix
this behaviour ?
The article refers to hidden time stamps has anyone reset these ?
Regards
NY*g:yp zw&N
+MNОg:rr
zq趟
)ܢeyN
XКxyjijض)ȽI&JrzzЁ뢵qyuzmX)zߊX
Notice: This transmission contains confidential information intended
only for the use of the individual or entity to whom it is addressed.
Any disclosure, copying, distribution, or action in reliance on the
contents of this transmission is strictly prohibited by anyone except
the party to whom it is addressed.
********************************************************
This Weeks Sponsor Emergent Online ThinCity Conference
Join us at ThinCity 2004: The 1st Annual Emergent OnLine Technology
Conference
http://www.ThinCity.com
**********************************************************
Useful Thin Client Computing Links are available at:
http://thin.net/links.cfm
***********************************************************
For Archives, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
http://thin.net/citrixlist.cfm
Notice: This transmission contains confidential information intended
only for the use of the individual or entity to whom it is addressed.
Any disclosure, copying, distribution, or action in reliance on the
contents of this transmission is strictly prohibited by anyone except
the party to whom it is addressed.
Other related posts:
