Hi Tom, Could be a bunch of things, but excel 2000 in particular has occasional problems where it just goes into 100% cpu utilization. To the user it looks like it's freezing. There is a post Office 2000 SP2 hotfix for excel to fix a few issues but even with this loaded I've still seen problems. I haven't seen this behaviour in Excel 200... yet ;-) regards, Rick Ulrich Mack rmack@xxxxxxxxxxxxxx Volante Systems 18 Heussler Terrace, Milton 4064 Queensland Australia tel +61 7 32467704 -----Original Message----- From: Tom Flanagan [mailto:Tom.flanagan@xxxxxxxxxxxxxxxxxxxx] Sent: Tuesday, 8 July 2003 1:16 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Office Apps freezing Any anybody seen much of this ......... "Office Apps Freezing" on this platform Office 2000 Sp3 Windows NT 4.0 TSE Sp6 ; Citrix Meaframe XP FR1 I publish the desktop to about 100 users on thin client boxes. I get a lot of complaints saying excel freezes 3 to four times a day. There would be a max of say 30 users connected to one of my three citrix servers just to give you and idea of load. Also most of these users are running access databases all day. Any tips. Performance monitoring etc. Thanks group Tom Flanagan IT Network Administrator Kailis & France Foods !4 Neil Street Osborne Park WA 6017 * 08 9273 6281 * 08 9273 6101 * 0412 025 465 * tom.flanagan@xxxxxxxxxxxxxxxxxxxx <mailto:tom.flanagan@xxxxxxxxxxxxxxxxxxxx> * www. -------------------------------------------------------------------------------------------------------------------- The information contained in this e-mail is confidential and may be subject to legal professional privilege. It is intended solely for the addressee. If you receive this e-mail by mistake please promptly inform us by reply e-mail and then delete the e-mail and destroy any printed copy. You must not disclose or use in any way the information in the e-mail. There is no warranty that this email or any attachment or message is error or virus free. It may be a private communication, and if so, does not represent the views of Volante group Limited.