Or uninstall and reinstall Outlook in Change User /install (typed from a command prompt prior to installing) mode and run it as admin once it is installed. JK Jeff Pitsch <jepitsch@> wrote: Use regmon and filemon to track down the permissions from http://www.sysinternals.com. Use the highlight feature to highlight the access denied messages. Jeff Pitsch On 3/20/06, Dunn, Nancy <NDunn@xxxxxxxxxxxxxxxxxxx> wrote: Okay, I know I should leave well enough alone. But while my Mexico office way out I thought I would update them to Office 2003 on my Citrix server. Now the only way I can get their Outlook to open is to give them admiistrator previlges to the server. When I try to open Outlook it says it is "installing", but I have already installed it and opened it as that user (as administrator) and everything worked. When I take away the administrator rights they can't open Outlook. Can any one tell me the settings I need to change to make this work?? Thanks Nancy ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ Jim Kenzig CEO The Kenzig Group http://www.kenzig.com Sponsorships Available! Blog: http://www.techblink.com Terminal Services Downloads: http://www.thinhelp.com Windows Vista: http://www.VistaPop.com Virtualization: http://www.virtualize-it.com Games: http://www.stressedpuppy.com