I've run into this several times in the past and I don't have a definitive cause yet. I am curious though, when you installed Win2k, did you install Terminal Services in Application Server mode during the initial install or did you add it as a component later. The last time I had this problem, that is the only thing I could think of that I did different than usual, installing Terminal Services as a component later. Brian -----Original Message----- From: Evan Mann [mailto:emann@xxxxxxxxxxxx] Sent: Friday, August 09, 2002 1:01 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Office 2000 SR1 install error Office 2K SR1 is installed and it keeps trying to reinstall a component and always fails. Here's the event errors: 1004: Detection of product '{00010409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles', component '{C9AF9050-C8BE-11D1-9C67-0000F81F1B38}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\UserData' does not exist. 1001: Detection of product '{00010409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles' failed during request for component '{22056900-C842-11D1-A0DD-00A0C9054277}' =================================== This weeks Sponsor: triCerat, Inc ScrewDrivers fxp: Self Configuring Printer Driver with Bandwidth Control Learn more at: http://www.tricerat.com/?page=products&product=sdfxp =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm =================================== This weeks Sponsor: triCerat, Inc ScrewDrivers fxp: Self Configuring Printer Driver with Bandwidth Control Learn more at: http://www.tricerat.com/?page=products&product=sdfxp =================================== For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm