YOu mean on the CSG/WI machines, correct not the PS4 app servers ? On 8/21/07, Rick Mack <ulrich.mack@xxxxxxxxx> wrote: > > Hi Jason, > > The big change between XP and CPS 4 in terms of the ICA client is ICA V2 > otherwise known as Session reliability. If your WAN has QOS set for ICA > (port 1494) then ICA V2 on port 2598 is going to have a hard time. > > Try disabling session reliability on the servers and stand back ;-) > > regards, > > Rick > > www.commander.com > > > On 8/21/07, Eric Foote <eric.foote@xxxxxxxxxxxxxxxxxxxxx> wrote: > > > > Grab a copy of Latency Checker from http://www.fcconsult.be/ and run it > > in your session that is having issues. > > > > > > > > Also you can look at ICA session latency from perfmon ICA Session > > object. > > > > > > > > Does the title bar of the ICA session show that Speedscreen is on? > > > > > > > > Eric > > > > > > > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > > Behalf Of *Jason Patten > > *Sent:* Monday, August 20, 2007 2:53 PM > > *To:* thin@xxxxxxxxxxxxx > > *Subject:* [THIN] Re: Off the chart latency > > > > > > > > We are dealing with some serious latency issues here as well. Ping > > times below 100, but keyboard response can be as much as 15-20 seconds > > behind the keystrokes. > > Its only occuring with a small handfull of clients. And they only > > started complaing of it once we moved from MFXP to Presentation server 4. > > > > On 8/20/07, *Bernd Harzog* <berndh@xxxxxxxxxxxxxx> wrote: > > > > Some suggestions: > > > > 1. Do you have anything that monitors at the ICA level? In other > > words, something that is measuring the response time of ICA over the WAN > > link? Ping is very low level, and it can be fine while things at the > > applications level are not. > > 2. If you are not, or cannot do ICA monitoring, try HTTP > > monitoring instead. Again, try to see if there is a problem at the > > applications level of the protocol. > > 3. Someone already said this, but I recently saw 30 echo delays in > > an ICA client (fat and thin) that turned out to be caused by VOIP traffic > > running over the same IP link as the ICA traffic > > > > > > > > Cheers, > > > > > > > > Bernd Harzog > > > > Vice President and General Manager > > > > ProactiveWatch > > > > www.proactivewatch.com > > > > bharzog@xxxxxxxxxxxxxxxxxx > > > > 770-475-4249 > > > > > > > > -----Original Message----- > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]*On > > Behalf Of *Stratton, Doug ISMC:EX > > *Sent:* Thursday, August 16, 2007 7:10 PM > > *To:* thin@xxxxxxxxxxxxx > > > > *Subject:* [THIN] Off the chart latency > > > > > > > > T his is something I have not seen before. > > > > PROBLEM > > > > I have an office with 6 or 7 thin clients. (we have 1000's) > > > > Client is working then everything starts going extremely slow and > > eventually lost connection or more often what seems to be enormous KB/mouse > > delays (reflected by slow slow feedback to her screen what she types and > > what looks like to her erratic behaviour) > > > > I ping the tc and get constant 20-30 ms ping times. Does not look like > > "normal" latency problem. > > > > I check with smsconsole and the latency for the session is in the 10's > > of thousands. > > > > I have not seen this before where the latency thru that console does not > > also get reflected with pings. > > > > Saw a very odd part today. I was shadowing her and she started seeing > > this big delays while I was typing stuff. I was seeing everything real > > time. > > > > I am close to the servers. So I can only assume I am getting the echo > > real time and she is getting it way after. SMSconsole showed the 10's000 > > delays. > > > > Can someone explain and suggest possible problem/solution. Why I see > > low pings but Hi latency in smssconsole? Fellow worker says that is ICA > > latency. > > > > OUR ENVIRONMENT > > > > W2k3 sp2 > > > > Citrix PS 4 (upgraded from PS3 with 2005.04) R01/r02.0.1 > > > > Office 2003 sp2 > > > > Wyse TC s30 > > > > I am told there are no wireless components. > > > > Client site has a 1.344m T1? With much bigger bandwidth > > downstream? (30-100M) > > > > WHAT WE HAVE TRIED > > > > We have had the cables all changed, routers/switches all upgraded. > > > > TC replaced, I have put kb and mouse delay settings on the tc. (ICA > > performance settings) > > > > Regards, > > > > *Doug Stratton*, Shared Service BC > > > > Service Desk Email:* ** 77000@xxxxxxxxx* > > > > Service Desk Tel:* **(250)387-7000* > > > > > > > > > > -- > Ulrich Mack > www.commander.com