[THIN] Re: Odd problem
- From: "Matthew McComas" <mmccomas@xxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 27 Oct 2006 12:26:10 -0500
So it sounds like the same users from the same remote sites are able to
successfully connect to a few of the servers, but just not some of them.
This should eliminate any remote network connectivity issues since they
are able to successfully traverse the LAN/WAN into the farm to at least
one server. Are the servers built from a common image? Are they being
accessed from the outside? Do you use the "altaddr" setting in your
farm? Can you make a direct connection internally with one of the
user's accounts into one of the problem servers? (i.e. right-click
server object "Launch ICA Session", etc.) One thing you might consider
is if the servers are built from a common sysprepped image that was
deployed to the rest...there are a number of items you have to check
when the server is deployed to ensure they are truly unique within the
farm and don't have any residual references to the original server name
that the image was built from. This can sometimes cause one or more
servers to not function properly in my experience.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Cathy Campbell
Sent: Friday, October 27, 2006 11:16 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Odd problem
Our farm is MPS 4.0 and all servers in the farm are Windows Server 2003
w/ all the current Windows critical updates and patches. We are
experiencing a strange problem, a couple of the servers in the farm will
not allow some users to connect to any of the published applications or
published desktop on them. After they log in and try to kickoff any
application or desktop, dialog boxes display stating "Preparing to
connect", "Connection in progress", "Connection
established...Negotiating capabilities", then nothing happens. I've
check the event logs in the servers experiencing the problem, and do not
see any information related to the issue. It only seems to be happening
to certain remote users workstations. It does not seem to matter if the
remote workstation is Windows 2000 or XP (up to date with Windows
critical updates). Fortunately I have one server in the farm that
allows those users to connect so, when they log in and open a published
app/desktop, they are always directed to that particular server. Has
anyone seen this problem before? Any assistance would be greatly
appreciated.
Thanks,
Cathy
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