According to our policies we have to delete the network and mailbox in 14 days. If a supervisor feels the e-mail should be kept longer then we setup a Public Folder with the users name and direct all e-mail to there. The public folder is setup to reply to all messages and we also give the supervisor the permissions to open it so he/she can monitor the e-mail coming in. It works pretty good for us. From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Roger Riggins Sent: Thursday, March 20, 2008 12:57 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] OT: terminated employees' email addresses Hi all! I'm curious what processes you use for handling email accounts of terminated employees. We currently just delete their AD account and mailbox, but the CEO wants people that send emails to the terminated employee to receive a friendly out-of-office type reply with alternate contact info, and it needs to be customizable for each employee that a supervisor may want this done for... so a single account with one OOO for a bunch of email addresses won't work either. I'm not comfortable with just changing the password on the account and enabling OOO for 30 days. Any ideas are appreciated. Thanks! Roger Riggins | Network Administrator, Information Technology Lutheran Services in Iowa P.O. Box 848 106 16th Street Southwest Waverly, Iowa 50677 Phone: 319-859-3543 Mobile: 319-290-5687 www.lsiowa.org Lutheran Services in Iowa Confidentiality Notice: The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please return it to the sender immediately and delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender.