[THIN] Re: OT - SAP 7.10 Extended Help Issue
- From: "Hamilton, Ronnie" <ronnie.hamilton@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 19 Feb 2009 15:37:34 -0000
Yea the dll it seems to be looking for isn't even in the local location
I think its one that is a default one in vista that a dll calls been
looking at filemon and starting to go squared eyes at this stage.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Anthony_Baldwin@xxxxxxxxx
Sent: 19 February 2009 14:37
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT - SAP 7.10 Extended Help Issue
Ronnie,
I could be way off the mark and I've never actually tried this, but
there seems to be a way to force applications to look in their local
directory first for the dlls they need...
http://blogs.msdn.com/junfeng/archive/2006/01/24/517221.aspx
<http://blogs.msdn.com/junfeng/archive/2006/01/24/517221.aspx>
Kevin Stewart <kevin.g.stewart@xxxxxxxxx>
Sent by: thin-bounce@xxxxxxxxxxxxx
02/19/2009 07:52 AM
Please respond to
thin@xxxxxxxxxxxxx
To
thin@xxxxxxxxxxxxx
cc
Subject
[THIN] Re: OT - SAP 7.10 Extended Help Issue
Have you considered running a tool like Filemon to determine what the
program is looking for and where it is looking for it? I've had similar
situations where the fix was simply to copy that file (or files) to
where the app was looking for it.
Kevin
On Thu, Feb 19, 2009 at 3:57 AM, Hamilton, Ronnie
<ronnie.hamilton@xxxxxxx> wrote:
Hi,
Sorry for the OT, but this one is trying my patience.
I have installed SAP GUI 7.10 on Vista as this is the version I have
been given as compatible.
When I run the Extended Help I get a Windows pop up
The help_04.exe is available, but the issue seems to be when it links in
to get the required Dll to run the help.
I have looked into this and Vista keeps the different versions of dlls
in the c:\windows\winsxs the app should be intelligent to pick up the
required version to run the app.
The missing dll is from the c++ compatibility pack which looks like its
being installed with the SAP GUI app.
I have tried installing the C++ pack after the install of SAP still same
issue.
Thinking it was a vista issue I installed it on XP help still does not
run.
I have found posts saying for the same issue with Office 2007 products
with the recommendation to re install as the fix.
I have installed on various Vista pc's with the same issue.
Thanks
Ronnie
Visit our website : www.ltai.ie <http://www.ltai.ie/>
__________________________________________
Lufthansa Technik Airmotive Ireland Limited. Registered in Ireland. Reg.
No. 45999. Registered Office: Naas Road, Rathcoole, Co.Dublin.
Lufthansa Technik Airmotive Ireland Leasing Limited. Registered in
Ireland. Reg. No. 140891. Registered Office: Naas Road, Rathcoole,
Co.Dublin.
__________________________________________
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. If you have received this email in error, please advise by
return email and delete all copies of the message.
--
Kevin G. Stewart
CONFIDENTIALITY NOTICE: This message, including any attachments, is for
the sole use of the intended recipient(s) and may contain confidential
and
privileged information. Any unauthorized review, use, disclosure or
distribution
is prohibited. If you are not the intended recipient, please contact
the
sender by reply e-mail and destroy all copies of the original message.
Other related posts:
