How about Track-It! (now being developed by Intuit since they baught Blue Ocean). Not sure what it would cost for 60 users. On an unrelated note, you have 60 help desk personal for 2000 employees? Wow. -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Snyder Sent: Friday, January 30, 2004 2:56 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] OT: Recommendations for Decent Affordable Help Desk Anyone care to suggest a decent, relatively affordable Help Desk for a mid-sized organization? i.e., <$25K for 60 help desk users tracking 2,000 people. Remedy would be nice, but it'd be about $100K for us, so I need something slightly less costly. Thanks. __________________________________ Do you Yahoo!? Yahoo! SiteBuilder - Free web site building tool. Try it! http://webhosting.yahoo.com/ps/sb/ ******************************************************** This Week's Sponsor - Emergent Online 99Point9.com EOL THINssentials(tm) Bring You TRUE Universal Printing Solutions and Time Zone Support. EOL delivers any print job, any time zone, to any client, over Any protocol (ICA or RDP)! http://www.99point9.com/public/products/index.asp ********************************************************* Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This Week's Sponsor - Emergent Online 99Point9.com EOL THINssentials? Bring You TRUE Universal Printing Solutions and Time Zone Support. EOL delivers any print job, any time zone, to any client, over Any protocol (ICA or RDP)! http://www.99point9.com/public/products/index.asp ********************************************************* Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm