Try going into a new message form Outlook to open Word, make sure that Word is not open already. Then change the default font to be underlined. Send a test massage and then go back into a new message in Word and uncheck the underline option. Also, does he need Word any particular reason to be his default e-mail editor? I have seen more problems by doing this. If you can change from using Word as his default e-mail editor if you can. Bruce Jarrett-Norton Dart Energy Corporation Desktop and Network Support Tech. Mason, MI ph: 517.244.8729 e-mail: bjarrett@xxxxxxxxxxxxxx -----Original Message----- From: Jeff Stockard [mailto:JStockard@xxxxxxxxxxxxxxx]=20 Sent: Friday, June 06, 2003 11:03 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Outlook XP One of my users who is on a Wyse 3320 thin client running Office XP, installed on our Metaframe XP server, has an odd problem with fonts. Everything he sends out is underlined. I had him go into Tools - Options - Mail Format - Fonts - Choose Font, the Underline box is not checked. We looked at his Word Options because he uses Word ( XP ) as his e-mail editor. He did not have anything set to underline. I had him change his font from Comic to Arial. His messages are still underlined. After he types a message, he can highlight the entire text and unclick the underline buttons and the underline will go away, but he has to do this for every e-mail. He sent me a message while I was logged on as the exchange administrator and I clicked on Edit - Edit Message. I could not uncheck the underline box unless I changed the style from Normal to one of the other choices. We are using Exchange 2000 I could not find anything about this in the Help files or in the Microsoft Knowledge base. Thank you, Jeff Jesus Loves You ******************************************************** This Week's Sponsor - Appsense Technologies New! AppSense Optimizer is a new product from AppSense=20 designed to increase the user capacity of your servers.=20 http://www.appsense.com/ ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This Week's Sponsor - Appsense Technologies New! AppSense Optimizer is a new product from AppSense designed to increase the user capacity of your servers. http://www.appsense.com/ ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm