lovely. so what is the point to keeping all a contact's information in one place? Greg -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of John Carlson Sent: Monday, January 12, 2004 1:07 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: OT - Outllook 2003 Here is the "official" answer I received from the MS private newsgroups: Thanks for posting here! From your description, I understand that you want to know if it is possible to hide the fax clients in Outlook Address Book in Outlook 2003 so that you user can choose the email clients without any difficulty. If I have misunderstood you concern, please don't hesitate to let me know. No matter in Outlook 2000 or later version, there can be an easy method to approach this issue which is to create a new contacts folder to separate the fax clients and email clients. Please refer to the following steps to create a new contacts folder: 1. Right click Outlook today (or other folder) and click New Folder. 2. Choose "Contact Items" in the Folder contains: drop-down menu. 3. Type in the name for this new folder, such as "Fax Clients". 4. Copy all the Fax clients in the original Contacts folder to this newly created folder. Hope the above information helps. If you have any other questions or concerns, please feel free to let me know. Thank you for your time and have a nice day! Regards, Kevin Mou Microsoft Online Partner Support Microsoft Corporation Get Secure! - www.microsoft.com/security This posting is provided "AS IS" with no warranties, and confers no rights. _____ From: Jeff Durbin [mailto:techlists@xxxxxxxxxxxxx] Sent: Sunday, January 11, 2004 5:58 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: OT - Outllook 2003 Yeah, that is annoying. I hope someone knows the answer to this! JD -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Turman, David C. Sent: 12 January 2004 12:51 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] OT - Outllook 2003 Off topic - If I have both a Fax number and an Email addrees for a person in my contacts and I use my contacts as my Address Book, I get 2 entries in it for the person - one taht shows the email address and one for the Fax. Any way to limit it to just the email address? This sounds confusing - try it and you will see. Quite a pain.