[THIN] Re: OT: New MS Patch breaks Blackberry
- From: "Claus, Brian" <BClaus@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 10 May 2006 11:30:49 -0400
Got the alert below from an account manager:
This is an important message for RIM customers, field personnel and
support staff to be aware of as it pertains to installs of BlackBerry
Enterprise Server for Microsoft Exchange.
The Issue
In line with Microsoft's Security Update Advisor monthly patch update
(http://www.microsoft.com/technet/security/bulletin/advance.mspx
<http://www.microsoft.com/technet/security/bulletin/advance.mspx> ),
they have plans on releasing a patch on May 9th for Exchange 2000 Server
and Exchange Server 2003. For those customers planning on installing
this update, it's important to note that this update affects user
mailbox permissions by revoking the 'Send As' permission in Exchange
which has an impact on third party products such as BlackBerry
Enterprise Server for Microsoft Exchange. Once applied, this update will
prevent users on BlackBerry Enterprise Server from sending email from a
BlackBerry or BlackBerry-enabled devices.
The Recommended Workaround
RIM, in conjunction with Microsoft, has provided configuration settings
that must be implemented to enable BlackBerry users to continue sending
messages. Microsoft is recommending modifying permissions in Active
Directory as outlined in the following public-facing Microsoft KBA:
http://support.microsoft.com/kb/912918
<http://support.microsoft.com/kb/912918>
The public-facing RIM KBA with general information about this change can
be found here:
http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/
8021/8149/8064/Support_-_User_cannot_send_messages_because_the_Send_As_p
ermission_has_been_revoked.html?nodeid=1166052&vernum=8
<http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000
/8021/8149/8064/Support_-_User_cannot_send_messages_because_the_Send_As_
permission_has_been_revoked.html?nodeid=1166052&vernum=8>
Before applying this Microsoft Software Update, RIM recommends that
Administrators review these two Knowledge Base articles and take any
necessary steps appropriate for their environment. Please contact
BlackBerry Technical Support Services if additional support is required
for this as it applies to Blackberry Enterprise Server.
As a reminder, this does not only affect BlackBerry, but all 3rd Party
Applications that interact with Microsoft Exchange in this way.
<mailto:bclaus@xxxxxxxxxxxxx>
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Michael Pardee
Sent: Wednesday, May 10, 2006 9:26 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: New MS Patch breaks Blackberry
How can you tell it was caused by the patch? The article doesn't
specifically say that so can I tell by the version of the store.exe or
did you find out a different way?
Thanks for the heads up.
On 5/10/06, Claus, Brian <BClaus@xxxxxxxxxxxxx> wrote:
Just a warning for any Blackberry people out there!
Users cannot send e-mail messages from a mobile device or from a shared
mailbox in Exchange 2000 Server and in Exchange Server 2003
http://support.microsoft.com/kb/912918
--
Michael Pardee
www.blindsquirrel.org
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