You need to run the Appsense Application Manager console using an
account with administrative credentials.
Try disabling the firewall on the target machine to see if the firewall
is causing the problem. If it is then you need to make an adjustment to
the firewall.
If you are using Symantec Antivirus version 10 or higher then check the
event log to ensure that the anti-virus is not shutting down the agent.
Make sure you can remotely connect to the machine using the
\\machinename\c$ share using the account your are running the console
with.
Make sure you can computer management and connect to the remote machine
using the account that you are running the console with.
Trevor.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Pitsch
Sent: Monday, April 16, 2007 12:42 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT: Need to chat with someone who is an appsense
expert.
I've even gone as far as to make the deployment agent service run as a
domain admin of the target domain. Please dont' ask why the deployment
server is in another domain :(
On 4/16/07, Jeff Pitsch <jepitsch@xxxxxxxxx> wrote:
> version 7
>
> On 4/16/07, Rob Ellis <rob@xxxxxxxxxx> wrote:
> > I've done a bit of appsense, but nothing serious for a year or so.
> >
> > Error code 5, in its most general form, is Access Denied. Not sure
> > if that helps?
> >
> > The various agents, configs, etc, are delivered as MSI packages,
> > from what I remember.
> >
> > I seem to recall a similar problem to yours, and it turned out to be
> > a bug, I think.
> >
> > What versions are you using?
> >
> > Regards,
> >
> > Rob
> >
> >
> > -----Original Message-----
> > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
> > On Behalf Of Jeff Pitsch
> > Sent: 16 April 2007 20:22
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: OT: Need to chat with someone who is an appsense
> > expert.
> >
> > first off, I'm not even sure how to get appmanager centrally
> > controlled. Documentation is horrible in this area. I'm assuming I
> > need to use deployment manager but nothing in the doco says yea or
> > nay. I try to deploy the deployment agent and it comes back as:
> > Unable to determine if Deployment Agent already installed on
> > \\<server>, error code 5.
> >
> > I've tried appsense's knowledge base (yea right), and google but
> > nothing turns up. Now the deployment server is in another domain
> > but there is a 2 way trust between the domains.
> >
> > On 4/16/07, Malcolm Bruton <malcolm.bruton@xxxxxxxxxxxxxxxxxx>
wrote:
> > > We use Appsense but on a very old version. They will give you
> > > support in UK without contract, Just not with SLA's. Ask the
> > > question and
> > I'll
> > > do my best to help.
> > >
> > > -----Original Message-----
> > > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > On Behalf Of Jeff Pitsch
> > > Sent: 16 April 2007 19:53
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] OT: Need to chat with someone who is an appsense
> > expert.
> > >
> > > Ok, I'm working someone who has appsense appmanger but never
> > > bought support. The product is confusing to say the least. I'm
> > > having an issue getting deployment manager to work and I'd love
> > > to chat with someone who actually knows what theya re doing with
> > > this product since appsense won't help you unless you have bought
a contract.
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