[THIN] Re: OT: Microsoft Word!

  • From: "Greg Reese" <GReese@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 1 Oct 2002 11:53:56 -0400

if you right click in some free space by the menus, you should get list =
of the available toolbars, click on the ones you want.  Or is it too far =
gone already?

Greg

-----Original Message-----
From: Steve Rance [mailto:stever@xxxxxxxxxxxxxxxxxxxxx]
Sent: Tuesday, October 01, 2002 11:48 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] OT: Microsoft Word!




Sorry for the OT, but wondered if you had any ideas on this one:

Platform: WNT 4 Workstation, Office 2000 Professional.

All of a sudden, when the user open a word document they don't get a =3D
menu bar or the toolbar (ie the top most line is the ruler).  I have =3D
looked on MS technet/Knowledge base on this and the only thing I could =
=3D
find was about Word running in full screen and how to get it back, and =
=3D
something to do with WordPerfect Mode.  I have gone though everything on =
=3D
the KB's but to no avail.  The alt+key shortcuts don't work.

Q1. Anyone have any ideas on how to get the menu and toolbar back?

The next thing I did was try to repair the installation...this didn't =
=3D
work either, it asks for the "Office 2000 Professional CD". I only have =
=3D
2 Office CD's available (Office Professional 2000 Upgrade and Office =3D
Professional 2000 SR1) - neither of these are excepted as the "Office =
=3D
2000 Professional CD".

I then decided to try to update to SR1, but after a while I was asked =
=3D
again for the "Office 2000 Professional CD".  I then thought, sod this =
=3D
and decided to uninstall.. and guess what... I was asked for the "Office =
=3D
2000 Professional CD".

Q2. How can a repair/upgrade/reinstall/remove Office 2000 Professional =
=3D
from a PC when I don't have the exact original CD that it was installed =
=3D
from?

The one step that I can see remaining is to trash the PC and start again =
=3D
but this seems a lot like overkill just to get a menu and a toolbar to =
=3D
appear in Word.  There must be a way of either fixing the problem or =3D
being able to do "something" with the install of Office without having =
=3D
the original CD.

Any help ... Please.

Thanks in advance,

Steve Rance
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