[THIN] Re: OT Disconnects
- From: "Ryan Lambert" <rlambert@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 17 Jul 2003 14:13:29 -0400
Bastard Operator from Hell
-----Original Message-----
From: Wesley Suderman [mailto:wsuderman@xxxxxxxxxxxxxxxxxxx]
Sent: Thursday, July 17, 2003 12:38 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: OT Disconnects
I have no idea what the BOFH is but airband is telling me that the heat
has killed some of there equipment. The plan to have it rectified this
morning!
Wes
-----Original Message-----
From: John Knightly [SMTP:jknightly@xxxxxxxxxxxxxxxxxx]
Sent: Wednesday, July 16, 2003 4:19 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Disconnects
My servers are @ the ATT datacenter in Mesa (phoenix suburb), or corp
office is on AT&T and I'm having no issues. However, my airband
customers are in a bit of sh*t storm w/ packet loss.
-----Original Message-----
From: George Yobst [mailto:george2@xxxxxxxxxxxxxxx]
Sent: Wednesday, July 16, 2003 4:04 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: OT Disconnects
The BOFH would say it was because of Sun Spots ;-)
-George
JOHN CARVER wrote:
> Folks
> I'm having the same issue! I'm in Phoenix as well and I think I have
> narrowed the users who are being effected down to a link coming out of
> Wisconsin. This has been going on for a couple of weeks and one of our
> main providers is AT&T.
>
>
>>>>wsuderman@xxxxxxxxxxxxxxxxxxx 07/16/03 02:14PM >>>
>>>
> Greg,
>
> We are having a very similar issue here in phoenix...
> Our remote locations through out he southwest are dropping connections
> about every 10- 30 min. for the remote locations we use AT&T as well
> as Quest. Its driving me crazy... Our corporate link is Air band.
> I can't seem to track down the problem. These links have been running
for
> 2+ years and this is the first time we have had a consistent problem
> 2+ like
> this.
> I have adjusted the icakeepaliveinterval down and the
> tcpmaxdataretransmit up and that seemed to help. Went from a 30sec
> connect to the 10-30 min connect.
>
> If anyone has any additional input, any at all I would be most
> grateful...
>
> Wes
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
[SMTP:thin-bounce@xxxxxxxxxxxxx]
> Sent: Wednesday, July 16, 2003 9:57 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Disconnects
>
> Might be experiencing a DoS. Contact AT&T, they should be able
to
> monitor, find the culprits, and take action for you.
>
> Respectfully,
>
>
> Lucas W. Boyken
> Computer Systems Associates
> Account Manager / Technical Representative
> lboyken@xxxxxxxxx
> Company Phone: 800.222.7601
> Office Phone: 515.332.2751
> Fax: 515.332.5687
>
>
> -----Original Message-----
> From: Greg Reese [mailto:GReese@xxxxxxxxxxxxxxxx]
> Sent: Wednesday, July 16, 2003 10:47 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Disconnects
>
>
> I may have to give that a try. I would like to have a packeteer
here
> permanently but they are too expensive.
>
> I have been watching the traffic monitor on my firewall and I
noticed
> that there are a lot of denied inbound ping and dns connections
> about
> every five to ten minutes. A lot as in a hundred or so.
>
> I wonder if those might be momentarily freezing my internet
> connection
> causing a disconnect.
>
> Greg
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx]On
> Behalf Of Randy Hunt
> Sent: Wednesday, July 16, 2003 11:18 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Disconnects
>
>
> Greg,
> One thing I might add to the QoS solution is to evaluate a
Packeteer
> PacketShaper. This box can give you the visibility you need to
help
> identify and possibly fix your WAN Citrix problems (you get
> visibility
> on how the client is connecting, performing, and at what speed
they
> connect). Most of the time it isn't ICA, but rather other
> applications
> competing for the bandwidth. Evaluations are free, so you might
as
> well
> give it a try, if not to only see what's going on. Also, you
won't
> have
> to change ISP's in order to do this and you do not need a box at
both
> ends. Only on the side where the Citrix Server Farm is located.
> Check
> it out at www.packeteer.com
>
> Best regards,
> Randy
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx]On
> Behalf Of Lucas Boyken
> Sent: Wednesday, July 16, 2003 11:06 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Disconnects
>
>
> Greg,
>
> Look at your connection to the internet both at the provider
side
> (citrix server) and client side. Are all your users that are
having
> problems going through the same provider? Has anything changed
as
> far
> as your connection to the INet goes with the Citrix server?
Have you
> run any tests are logging software to track the performance on
both
> ends? These are some things I would look into. We have several
> customers that are expiriencing intermittant problems due to the
ISP
> they have chosen. No way around it other than working with the
ISP
> (not
> a great chance as they are trying to do things as cheaply as
> possible)
> or go with a better QoS ISP.
>
> Hope this helps a little.
>
> Respectfully,
>
>
>
> Lucas W. Boyken
> Computer Systems Associates
> Account Manager / Technical Representative
> lboyken@xxxxxxxxx
> Company Phone: 800.222.7601
> Office Phone: 515.332.2751
> Fax: 515.332.5687
>
>
> -----Original Message-----
> From: Greg Reese [mailto:GReese@xxxxxxxxxxxxxxxx]
> Sent: Wednesday, July 16, 2003 9:31 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Disconnects
>
>
> lately, anyone connecting to my citrix servers over the internet
has
> been experiencing a lot of disconnects. It happens to people
running
> WinXP, Win2000, WIn98 etc. All clients are feeling the pain.
It
> also
> happens to nFuse users, users with Program Neighborhood, and
users
> with
> a custom .ica file.
>
> It happens the same way every time, it happens to me too so I
know my
> users aren't crazy (at least not this time). While working
along
> typing
> or whatever, the session just appears to freeze. Nothing,
> completely
> dead. If I click the close button and click yes to disconnect
and
> then
> reconnect, I am right back where I was. I just can't figure out
why
> the
> session dies in the first place. It has been working fine for
well
> over
> a year. It has just been the past month or so that it began
doing
> this.
>
> I do have TCPMAxRetranmissions and ICAKeepalives setup. I am
running
> WIn2kSP2, MF XPa SP2/FR2.
>
> I have been trying everything I can think of but still nothing
so
> maybe
> someone can help me out with a fresh angle to attack this from.
>
> Thanks!
>
> Greg
------------------------------------------------------------------------
---
George Yobst, Library Technology Analyst phone: 503.723.4890
Library Information Network of Clackamas County fax: 503.794.8238
16239 SE McLoughlin Blvd, Suite 208 web:
http://www.lincc.lib.or.us
Oak Grove, OR 97267-4654 email: george@xxxxxxxxxxxxxxx
"...it is impossible for anyone to begin to learn
what he thinks he already knows." - Epictetus
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and 2003 Server Resources
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**********************************************************
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