I have seen this behavior. When you open Tools - Options from the Outlook mailbox that is giving the Delegate permissions, you can set quite a few options. These options can be different for each of these objects: Calendar, Tasks, Inbox, Contacts, Notes and Journal. The choices are: None, Reviewer, Author and Editor. There are also check boxes for these two items: Delegate can see my private items and Delegate receives copies of meeting related messages sent to me. A limit on any of these could change what the delegate is able to view. My guess (from your description) would be there is no check mark in the "Delegate can see my private items" box. Hope this helps Jeff Jesus Loves You -----Original Message----- From: Louis Pereira [mailto:louisp@xxxxxxx] Sent: Tuesday, July 29, 2003 4:18 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] OFF TOPIC - About Exchange, Delegates Hello, Has any one experienced delegates only being able to partially view the other users contacts? It's happened at 2 separate domains, both using W2k SP3 XPFR2 with Exchange Server 2000, with Outlook 2000 client. Louis Pereira Velocity Networks, Inc (310) 263-4800 Consulting Group