Thanks Neil. I will dig deeper in the Manual to see if I downsize the Java packages. The error message was "an unclassified SSL error occurred. [error code: Socket read failed]" -----Original Message----- From: Braebaum, Neil [mailto:Neil.Braebaum@xxxxxxxxxxxxxxxxx] Sent: Wednesday, October 01, 2003 9:52 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Nfuse/ICA Java Client on Secure Gateway Comments inline... > -----Original Message----- > From: Jensen, Jay [mailto:jjensen@xxxxxxxxx] > Sent: 01 October 2003 15:22 > To: Thin Client E-mail Group (E-mail) > Subject: [THIN] Nfuse/ICA Java Client on Secure Gateway > > Hello everyone, > > We've been making progress with our ICA JAVA Client and > Citrix Secure Gateway. However, we do have a few issues that > we are looking for some information/help. > > 1. When a user connects using cable modem or DSL, users are > able to get all the way > through to the application on Citrix. (only uses ICA Java Client > download) > > 2. When a user connects using dial-up or wireless > connection, they cannot get the > application up on Citrix. It takes a very long time to > load class files, You can "tune" this slightly, by only including the Java packages you want to use. > tries > connecting using SSL/TLS and when trying to connect to > the Secured Gateway server > errors out with the attached error. Didn't find any attached error - but along with my other comment above, is the SSL/TLS Java package being included in the Java client you are deploying? > I am not sure why > wireless would be different then the > configuration in step 1, but it appears there is > something I am missing. > > 3. Each time a user opens up the Internet browser and tries > to go to a Citrix application, > it will download the ICA Java Client to the users > browser. Is there anyway this can be > cached or set in the Internet temporary files > (permanently) or in the browser cookies? > We're trying to improve performance and this download on > dial-up or wireless is taking > an extremely long time. Any suggestions for me to look at? Trim the packages deployed. Otherwise will depend on local Java support - but I'm not aware of anything specifically here that would achieve this sort of caching. I have worked with other Java packages that did inlcude this sort of thing, but some of this was a feature of the local Java implementation, and also a feature of how the app was used. > 4. If a user already has an ICA Client on their > desktop/laptop, why does the ICA JAVA > Client try to download. Can't the ICA Client be utilized > that's already on the > desktop/laptop instead of having to download an ICA Java Client? Depends on ICA client options for NFuse. Also very much depends on client OS, browser version, and capabilities. > 5. Performance (like mouse movements) is slow and jerky. > Are there settings in the ICA client or ICA Java > client that can be done to drastically improve this performance? There is support for local text echo - but I'm not so sure this will ease this. > I know this a lot to ask from the group but I am not seeing > any information anywhere to help me out. Any help from you > all would be greatly appreciated. Neil *********************************************** This e-mail and its attachments are confidential and are intended for the above named recipient only. If this has come to you in error, please notify the sender immediately and delete this e-mail from your system. You must take no action based on this, nor must you copy or disclose it or any part of its contents to any person or organisation. Statements and opinions contained in this email may not necessarily represent those of Littlewoods. Please note that e-mail communications may be monitored. The registered office of Littlewoods Limited and its subsidiaries is 100 Old Hall Street, Liverpool, L70 1AB. Registered number of Littlewoods Limited is 262152. ************************************************ ******************************************************** This Week's Sponsor - Emergent Online Essential Thin Client Utilities. Meet Jim Kenzig of thethin.net at the Emergent Online Booth #24 at Citrix iForum on October 13th. http://www.go-eol.com ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm New! Online Thin Computing Magazine Site http://www.OnDemandAccess.com For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm ******************************************************** This Week's Sponsor - Emergent Online Essential Thin Client Utilities. Meet Jim Kenzig of thethin.net at the Emergent Online Booth #24 at Citrix iForum on October 13th. http://www.go-eol.com ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm New! Online Thin Computing Magazine Site http://www.OnDemandAccess.com For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm