[THIN] Re: Network or dialup problems are preventing communication with Citrix server.
- From: george.wasgatt@xxxxxxxxxxxx
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 10 Jul 2003 14:17:24 -0400
These ICA client troubleshooting steps have proven helpful for me in the
past:
-User must have local permissions such as power user to install ica32t
client.
-When using NFuse with CSG, IE cannot be set to "Do Not Save Encrypted Files
to Disk".
-Cookies cannot be blocked from NFuse site.
-Clear Temp Internet Files when Launch.ica can't be downloaded.
-If using IE 5.x or 6.x must have latest ICA Client to resolve Launch.ica
issues.
- A more recent Web ICA Client may be required if the customer had
previously used Citrix and already has a client installed
-Check user clock time and date, too far off and you'll have problems.
-delete the npican.dll
- Try deleting..
HKEY_LOCAL_Machine\Software\Microsoft\InternetExplorer\Plugins\Extension\.ic
a
-TSE licensing, sometimes you need to delete the following registry key:
hkey LM
Software
Microsoft
MSLicensing
delete the mslicensing key and all beneath it.
-----Original Message-----
From: Brian Murphy [mailto:brian_murphy@xxxxxxxxx]
Sent: Thursday, July 10, 2003 1:07 PM
To: thin@xxxxxxxxxxxxx
Subject: Network or dialup problems are preventing communication with Citrix
server.
DMZ
2 - Nfuse 1.71 boxes load balanced via Foundry switch
2 - CSG boxes load balanced via Foundary switch
Trusted
Citrix XPE FR2 and Citrix SP3 FR3 boxes (with FR2 level set)
Windows 2000 SP3 Platform
Client
Active X client version 6,30,1015
WAN Connection
OC 3
Problem:
Network or dialup problems are preventing communication with the Citrix
server. An attempt to automatically restore the connection will begin after
a delay to let the network recover. If the problem persists, please contact
your network administrator.
Connection name;10;STA01;blablabla
Theory?
I remember a similar issue with Metaframe 1.8 that required SP3 installed.
I'm wondering if this problem has been caused by Citrix SP3 pack for XPE?
http://www.jsiinc.com/SUBM/tip6100/rh6191.htm
<http://www.jsiinc.com/SUBM/tip6100/rh6191.htm>
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