Check the event vwr on the ts server that they are trying to connect to and see if you get a license error on it? -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Murphy Sent: Thursday, July 10, 2003 1:07 PM To: thin@xxxxxxxxxxxxx Subject: Network or dialup problems are preventing communication with Citrix server. DMZ 2 - Nfuse 1.71 boxes load balanced via Foundry switch 2 - CSG boxes load balanced via Foundary switch Trusted Citrix XPE FR2 and Citrix SP3 FR3 boxes (with FR2 level set) Windows 2000 SP3 Platform Client Active X client version 6,30,1015 WAN Connection OC 3 Problem: Network or dialup problems are preventing communication with the Citrix server. An attempt to automatically restore the connection will begin after a delay to let the network recover. If the problem persists, please contact your network administrator. Connection name;10;STA01;blablabla Theory? I remember a similar issue with Metaframe 1.8 that required SP3 installed. I'm wondering if this problem has been caused by Citrix SP3 pack for XPE? http://www.jsiinc.com/SUBM/tip6100/rh6191.htm