[THIN] Re: Multiple servers load set to 10000 at same time

  • From: Magnus Hjorleifsson <magnus@xxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Wed, 17 Oct 2012 22:17:55 -0400

We notice wmi issues as well, this was do to MOM/SCOM. We had to reload the 
mof's to fix it. 

Sent from my iPhone

On Oct 17, 2012, at 20:15, Alan Tropper <Alan.Tropper@xxxxxxxxxxxxx> wrote:

> Hi,
>  
> I have had WMI issues also in the past and had to re-build WMI components as 
> below:
>  
> http://musumeci.blogspot.com.au/2009/01/ms-rebuild-wmi.html
>  
> Cheers
> 
> Al
>  
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
> Of julien, Sybille
> Sent: Wednesday, 17 October 2012 6:56 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Multiple servers load set to 10000 at same time
>  
> did you check if your perfmon counter is corrupted ?
>  
> http://support.citrix.com/article/CTX129350
>  
>  
> <~WRD000.jpg> Julien
>  
> De : Jeremy Saunders <jeremy@xxxxxxxxxxxxxxxxxxxx>
> Ã : thin@xxxxxxxxxxxxx 
> Envoyà le : Mercredi 17 octobre 2012 10h38
> Objet : [THIN] Re: Multiple servers load set to 10000 at same time
>  
> The server thinks itâs at full load. Whatâs the load evaluator assigned to it?
>  
> If Task Manager is not loading, it sounds like perhaps a CPU/memory 
> utilisation issue, which is effecting the load evaluator, which is placing 
> the server at full load.
>  
> So whatâs the CPU and memory utilisation on the server? Could you have a 
> rouge service, such as antivirus causing problems? What about the print 
> spooler and Citrix print manager services?
>  
> Cheers,
> Jeremy.
>  
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
> Of Hamilton, Ronnie
> Sent: Wednesday, 17 October 2012 4:00 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Multiple servers load set to 10000 at same time
>  
> Hi,
>  
> You say that even a reboot doesnât help ? Is that correct ?
>  
> I had an RDP session in a down state that was doing the same thing I had to 
> reset it via the Microsoft Terminal Services Console and this resolved that 
> issue.
>  
> It did take a few times and I think I deleted my admin user profile as well 
> as they donât get deleted like all our user ones.
>  
> Regards,
> Ronnie
>  
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
> Of Angela Smith
> Sent: 17 October 2012 05:10
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Multiple servers load set to 10000 at same time
>  
> Hi
> 
> I jumped the gun..  PSE450R05W2K3026 is in Rollup 6 which I already have 
> installed..  Back to the drawing board!
> 
> Ang
> From: angela_smith9@xxxxxxxxxxx
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Multiple servers load set to 10000 at same time
> Date: Wed, 17 Oct 2012 15:07:23 +1100
> Hi
> 
> This patch looks promising..  Only issue is I cannot find it.  
> 
> http://support.citrix.com/article/CTX123956
> 
> This has been superseded by R07 patch which I dont want to install right now. 
>  Im currently running R06.  
> 
> Does anyone have hotfix PSE450R05W2K3026 that I can download for x86 systems?
> 
> Thanks
> Ang
> CC: thin@xxxxxxxxxxxxx
> From: magnus@xxxxxxxx
> Subject: [THIN] Re: Multiple servers load set to 10000 at same time
> Date: Tue, 16 Oct 2012 22:13:30 -0400
> To: thin@xxxxxxxxxxxxx
> Check the nonpagepool memory usage in taskmgr. I have seen this usage spike 
> which was due to an ms bug and XTE.exe. Good news there is a fix for it. 
> 936655 I beleive the number is 
> 
> Sent from my iPhone
> 
> On Oct 16, 2012, at 18:10, Angela Smith <angela_smith9@xxxxxxxxxxx> wrote:
> Hi
> 
> I think my issue is different.  All user sessions on these servers lock up 
> and they end up calling the helpdesk to reset them..  I'm getting down 
> sessions on the same servers each day (even after a reboot)..  I applied 
> CTX112103 but it didn't make any difference..  
> 
> Any other ideas apart from rebuilding?
> 
> Thanks
> Ang
> 
> Subject: [THIN] Re: Multiple servers load set to 10000 at same time
> Date: Mon, 15 Oct 2012 12:48:11 +0100
> From: ronnie.hamilton@xxxxxxx
> To: thin@xxxxxxxxxxxxx
> Hi Angela,
>  
> This does ring a bell and Iâm sure I have one server with this patch and made 
> no difference to me, but the csrss.exe process wasnât showing a high CPU 
> usage for me.
>  
> It more just creating error in console Session Down state every few mins. It 
> only stopped users connecting on the very odd ocasion
>  
>  
> Regards,
> Ronnie
>  
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
> Of Angela Smith
> Sent: 15 October 2012 12:36
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Multiple servers load set to 10000 at same time
>  
> Hi Ronnie
> 
> Unfortunately rebuilding wont be an option for me..  Did you try:
> 
> http://support.microsoft.com/kb/934330
> 
> My entire farm will reboot tonight.  If issue re-occurs then I might try this 
> patch..
> 
> Thanks
> Ang
> Subject: [THIN] Re: Multiple servers load set to 10000 at same time
> Date: Mon, 15 Oct 2012 12:25:28 +0100
> From: ronnie.hamilton@xxxxxxx
> To: thin@xxxxxxxxxxxxx
> Hi Angela,
>  
> I get this from time to time, server doesnât always report full load but 
> thereâs always  a session down state, and a reboot usually clears.
>  
> I had a look at the following thread but never actually got to the bottom of 
> it. I am currently rebuilding all my server to upgrade to Office 2010 and 
> hoping that the rebuild does the trick.
>  
> http://forums.citrix.com/message.jspa?messageID=1386285#1386285
>  
> Itâs seems to be going well as all the new builds have not reports the issue, 
> but one of the pre Office 2010 builds did yesterday.
>  
>  
> Regards,
> Ronnie
>  
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
> Of Angela Smith
> Sent: 15 October 2012 11:54
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Multiple servers load set to 10000 at same time
>  
> Hi 
> 
> I have an issue on my XenApp 4.5 farm where 4 servers are reporting Server 
> load 10000.  I tried to RDP to the servers and launch Task Manager. 
> Unfortunately this doesn't load on any of the 4 servers.  I tried to use 
> Process Explorer from Sysinternals tools but that also didn't load. What I 
> did notice though was all 4 servers had a session in a down state which I 
> couldn't reset.  It simply came back each time.  Error.jpg attached showing 
> issue. I don't believe Im having a resource issue but I cannot be 100% sure.
> 
> I tried to change my Load Evaluator from Advanced to Default as a test but 
> this made no difference.  Also tried to clear some sessions but load didn't 
> change, still set to 10000.
> 
> Can anyone suggest how I can troubleshoot this 10000 Load issue without 
> rebooting server?  FYI I do reboot my servers nightly but this issue has 
> happened a few times now.  Also is there a way/tool to check system resources 
> when Task Manager doesn't work? 
> 
> 
> Thanks 
> Ang
>  
> 
>  
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