[THIN] Re: Multiple servers load set to 10000 at same time

  • From: Angela Smith <angela_smith9@xxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 17 Oct 2012 15:10:11 +1100

Hi

I jumped the gun..  PSE450R05W2K3026 is in Rollup 6 which I already have 
installed..  Back to the drawing board!

Ang

From: angela_smith9@xxxxxxxxxxx
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Multiple servers load set to 10000 at same time
Date: Wed, 17 Oct 2012 15:07:23 +1100





Hi

This patch looks promising..  Only issue is I cannot find it.  

http://support.citrix.com/article/CTX123956

This has been superseded by R07 patch which I dont want to install right now.  
Im currently running R06.  

Does anyone have hotfix PSE450R05W2K3026 that I can download for x86 systems?

Thanks
Ang
CC: thin@xxxxxxxxxxxxx
From: magnus@xxxxxxxx
Subject: [THIN] Re: Multiple servers load set to 10000 at same time
Date: Tue, 16 Oct 2012 22:13:30 -0400
To: thin@xxxxxxxxxxxxx

Check the nonpagepool memory usage in taskmgr. I have seen this usage spike 
which was due to an ms bug and XTE.exe. Good news there is a fix for it. 936655 
I beleive the number is 

Sent from my iPhone
On Oct 16, 2012, at 18:10, Angela Smith <angela_smith9@xxxxxxxxxxx> wrote:





Hi

I think my issue is different.  All user sessions on these servers lock up and 
they end up calling the helpdesk to reset them..  I'm getting down sessions on 
the same servers each day (even after a reboot)..  I applied CTX112103 but it 
didn't make any difference..  

Any other ideas apart from rebuilding?

Thanks
Ang



Subject: [THIN] Re: Multiple servers load set to 10000 at same time
Date: Mon, 15 Oct 2012 12:48:11 +0100
From: ronnie.hamilton@xxxxxxx
To: thin@xxxxxxxxxxxxx

Hi Angela, This does ring a bell and I’m sure I have one server with this patch 
and made no difference to me, but the csrss.exe process wasn’t showing a high 
CPU usage for me. It more just creating error in console Session Down state 
every few mins. It only stopped users connecting on the very odd ocasion  
Regards,Ronnie From: thin-bounce@xxxxxxxxxxxxx 
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Angela Smith
Sent: 15 October 2012 12:36
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Multiple servers load set to 10000 at same time Hi Ronnie

Unfortunately rebuilding wont be an option for me..  Did you try:

http://support.microsoft.com/kb/934330

My entire farm will reboot tonight.  If issue re-occurs then I might try this 
patch..

Thanks
AngSubject: [THIN] Re: Multiple servers load set to 10000 at same time
Date: Mon, 15 Oct 2012 12:25:28 +0100
From: ronnie.hamilton@xxxxxxx
To: thin@xxxxxxxxxxxxxxx Angela, I get this from time to time, server doesn’t 
always report full load but there’s always  a session down state, and a reboot 
usually clears. I had a look at the following thread but never actually got to 
the bottom of it. I am currently rebuilding all my server to upgrade to Office 
2010 and hoping that the rebuild does the trick. 
http://forums.citrix.com/message.jspa?messageID=1386285#1386285 It’s seems to 
be going well as all the new builds have not reports the issue, but one of the 
pre Office 2010 builds did yesterday.  Regards,Ronnie From: 
thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Angela Smith
Sent: 15 October 2012 11:54
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Multiple servers load set to 10000 at same time Hi 

I have an issue on my XenApp 4.5 farm where 4 servers are reporting Server load 
10000.  I tried to RDP to the servers and launch Task Manager. Unfortunately 
this doesn't load on any of the 4 servers.  I tried to use Process Explorer 
from Sysinternals tools but that also didn't load. What I did notice though was 
all 4 servers had a session in a down state which I couldn't reset.  It simply 
came back each time.  Error.jpg attached showing issue. I don't believe Im 
having a resource issue but I cannot be 100% sure.

I tried to change my Load Evaluator from Advanced to Default as a test but this 
made no difference.  Also tried to clear some sessions but load didn't change, 
still set to 10000.

Can anyone suggest how I can troubleshoot this 10000 Load issue without 
rebooting server?  FYI I do reboot my servers nightly but this issue has 
happened a few times now.  Also is there a way/tool to check system resources 
when Task Manager doesn't work? 


Thanks 
Ang  

 
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