[THIN] Re: Mouse Scrolling problem on Word Perfect 12

  • From: "Philip Walley" <philip.walley@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 27 May 2004 08:21:55 -0500

Double check the video card and network card. The issue is that there is
a too much data getting back to the client from the server causing a
buffer overrun. That when you see the scrolling issue. I would try a new
video card if nothing else. =20


=20
Philip Walley=20
Sr. Network Engineer=20
Consultrix Technologies=20
Memphis, TN.
=20
Consultrix Help Desk: (601) 956-8909
Memphis Office: (901) 383-1300=20
Memphis Fax: (901) 383-1375
=20

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of John Carlson
Posted At: Thursday, May 27, 2004 8:14 AM
Posted To: The thin mailing list
Conversation: [THIN] Re: Mouse Scrolling problem on Word Perfect 12
Subject: [THIN] Re: Mouse Scrolling problem on Word Perfect 12


The odd thing to me here is that I have 6 clients who have identical
hardware and software (OS, drivers, Etc.) and this only occurs on one of
the six. =3D20

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Philip Walley
Sent: Thursday, May 27, 2004 8:11 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Mouse Scrolling problem on Word Perfect 12

That sounds to be the same issue that we see in Excel. It has been a
issue since the dawn of time. :)

Lab test done showed that it can be several factors: video RAM, chip
set, etc. I have found that it is correctable by upping the amount of
video RAM. If it is thin clients, adjust the video settings in the BIOS
and you should be able to correct it.=3D3D20


=3D3D20
Philip Walley=3D3D20
Sr. Network Engineer=3D3D20
Consultrix Technologies=3D3D20
Memphis, TN.
=3D3D20
Consultrix Help Desk: (601) 956-8909
Memphis Office: (901) 383-1300=3D3D20
Memphis Fax: (901) 383-1375
=3D3D20

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of John Carlson Posted At: Wednesday, May 26, 2004 5:16 PM Posted
To: The thin mailing list
Conversation: Mouse Scrolling problem on Word Perfect 12
Subject: [THIN] Mouse Scrolling problem on Word Perfect 12


I have a client with a 2003 Terminal Server that has Word Perfect 2003
installed on it. One of the users has a problem that occurs when they
are attempting to highlight more than one page of text with their mouse.
Once you  scroll more than one page, it will then continue to select all
of the text until it reaches the end of the document. This only happens
when using the mouse to select text, selecting via the keyboard works
fine. You can also select text with the mouse and as long as it is not
more than one page, it will work fine. The problem only occurs on one
user. All other users work fine.=3D3D3D20

I searched the archive and found similar problems, but nothing that
seemed to match exactly. Any suggestions would be greatly
appreciated.=3D3D3D20
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Global Desktop Terminal Server Edition Free Terminal Service Edition
software with 2 years maintenance.
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Tarantella Secure Global Desktop Terminal Server Edition
Free Terminal Service Edition software with 2 years maintenance.
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