[THIN] Re: More Printing nightmares?
- From: "Mike Semon" <msemon@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 21 Mar 2007 14:30:29 -0500
CTX111947 Intermittent Client Printer Autocreation Failures states:
The autocreation and assigned network printer facility of Presentation
Server depends on the Microsoft Print Spooler service to create printers. If
the Print Spooler is unresponsive to requests from the Citrix Print Manager
Service or wfshell.exe (prior to Presentation Server 4.0), printer creation
fails.
The below print drivers were identified to have problems that could cause
the Print Spooler service to become unresponsive and/or stop unexpectedly.
NOTE: Some of the below drivers have versions that are included with the
Microsoft Windows Operating System (native drivers). Native versions of
these drivers do not exhibit this issue. See the More
<http://support.citrix.com/article/CTX111947#P67_3563#P67_3563> Information
section to determine whether or not a particular driver may be affected.
. HP Color LaserJet 4600
. HP LaserJet 4200
. HP LaserJet 4300
. HP Color LaserJet 4550
. HP LaserJet 4100
. HP LaserJet 4250
. HP Color LaserJet 4650
To determine if these are issues affecting a server and for a workaround, do
the following:
1. Rename hpbmini.dll and hpcdmc32.dll in the
Windows\System32\spool\drivers\w32sx86\3 directory.
2. Remove hpbmini.dll from the DependentFiles registry entry under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windo
ws NT x86\Drivers\Version-3\<driver> hive.
Native (provided by the Windows Operating System) versions of the above
drivers do not include these files.
Resolution
Download and apply the updated hpbmini.dll and hpcdmc32.dll files to the
Citrix Presentation Server. The updated files can be found in the sections
titled "Citrix/Terminal Server Fix" on the following Hewlett-Packard Web
site:
Hewlett-Packard LaserJet Beta Website <http://www.hp.com/pond/ljbeta/>
NOTE: Some drivers affected also require a completely updated driver package
in addition to the updated hpcdmc32.dll and hpbmini.dll files. The above Web
site notes when this is necessary.
More Information
HP Drivers updated and/or posted since June 2005 include the fixes for the
above issues.
CTX110571 - Printers
<http://support.citrix.com/article/entry.jspa?entryID=10498> Supported by
HP for use with Citrix Presentation Server 4.0 for Windows
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Raffensberger, Stephen D
Sent: Wednesday, March 21, 2007 12:56 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] More Printing nightmares?
The CTX111947 references HP LaserJet Beta site which states:
Alert: Effective December 31, 2006, HP support for NT 4.0, Windows 98/ME and
Windows 2000/XP monolithic drivers will end!
* Support for HP's monolithic printer drivers will end;
* Development or enhancements of HP's monolithic drivers will end;
* Defect resolution for HP's monolithic drivers will end.
Effective June 30, 2007, all Windows NT 4.0 and Windows 98/ME printer
drivers will be removed from hp.com:
* HP's licensing agreements with third party providers for use of their
components will expire;
* HP's Unidrive-based Premium drivers are the recommended drivers for all HP
printers from this date forward.
I have two comments:
1. That one really snuck up on me!
2. I don't know what ramifications it has in SBC.
Then, if you wander around, you find a bewildering array of things to
download that I don't understand. There are things like Scrubber Utilities
and Honda Release fixes.
I'm confused.
Steve Raffensberger
Sovereign Bank
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Mike Semon
Sent: Wednesday, March 21, 2007 11:12 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Printing nightmares
Are you using the Native Driver for the 4650N? Take a look at CTX111947 and
see if that describes the issue you are seeing.
Mike
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jason Patten
Sent: Wednesday, March 21, 2007 9:32 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Printing nightmares
The user has HP LaserJet 4650N printers, not 4250. I got that information
updated. Are there known issues with the N printers? Again we force all
printers on the PS4 farm to go use the Citrix Universal Driver so I cant
seem to figure out why nothing is printing.
Very frustrating since This user is virtually clueless to everything and I
have no actual access to the PC itself.
On 3/20/07, Brian Ehlert < brian.ehlert@xxxxxxxxx> wrote:
> On one of our farms, Running MetaFrame XP on Windows 2000 machines and I
> have a user with HP laserJet 1100 printers. In our WTSuprn.inf file I
have
> the LaserJet 1100 mapped to a LaserJet 4. However for this user the
printers
> never autocreate. ..snip..
For the mappings to work, the names must match perfectly. Does she
use the HP or the MS driver? PCL 5 or 6, etc.
You need to double check the printer name on her end (the name the driver
uses).
> Finally, On another domain we have PS4 farm. I have a user with Various
HP
> laserJet printers, mostly 4000 and 4200 printers whose printers map but
when
> she attempts to print, no print job comes out.
The HP 4000 series drivers can cause issues, especially the 4200 and
4250 drivers (the advanced feature set - duplexing, etc.). Knocking
the local driver back to the Microsoft HP 4000 Series driver usually
fixes the problems, but reduces the feature set available to the user
as a result.
Are you seeing if her session tears down when she closes? Or does she
disconnect and it just goes into disconnect and never closes?
Does she have a habit of starting print jobs in a rush and
disconnecting her session before it has spooled to the client?
Since you don't believe it is the server, what is the client environment
like?
(not just the PC)
SBC SITES ONLY GOOGLE SEARCH: http://www.F1U.com
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