It is most likely due to a incorrected mapped driver. I am not sure about the Canon but the HP use a 550C driver and that should work for you Magnu -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Columna, Melvin Sent: Friday, January 10, 2003 1:42 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Mapped Printer Doesn't Print Importance: High Hi Gang, We've been slowly updating our "wtsuprn.inf" with printers that our remote office have or procure. On several occasions, we've mapped the printer to a generic driver (like HP LaserJet) and it shows up on the user's list of available printers. We've tried it as well and do see the printer available. But--- when we try to print to that printer, we do not see any jobs in the printer's queue--and nothing comes out of the printer... even after several attempts. Any ideas? Setup: - Six farmed DUAL-CPU, 4 GB RAM, MetaFrame 1.8 for Windows 2000 w/ SP3 servers (Windows 2000 SP2 installed) - Clients have ICA Client 6.30.1050 or 6.30.1051 - The printer in question here is a networked Canon ColorPass 1000 but I've seen it happen with a local HP DeskJet 850c - The clients are in remote offices and have a shared 128KB line. Some are at home on DSL/Cable (using VPN tunneling) Thanks for any insights as to what may be happening... . . . -------------------------------------------------- - Melvin Columna - Kraft Trade Systems / BSC Systems - eMail: Melvin.Columna @ Kraft.Com -------------------------------------------------- *********************************************** This Weeks Sponsor: WM Software WMS Messenger for TSE Affordable Instant Messaging for Terminal Servers http://www.wmsoftware.com/wmsm/ ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: WM Software WMS Messenger for TSE Affordable Instant Messaging for Terminal Servers http://www.wmsoftware.com/wmsm/ ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm