[THIN] Re: Major issue with Excel 2002...
- From: "Chris Lynch" <lynch00@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 12 Nov 2003 14:25:59 -0800
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Don't mean to beg (well, actually I do), but can you try to remember what
the folder name was? This has been going on for a few weeks now, and the
client is getting very irate.
Thanks,
Chris
- -----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Spencer Sun
Sent: Wednesday, November 12, 2003 2:18 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Major issue with Excel 2002...
Check the file perms on the system drive. I believe when we had this we
found a folder that they need write access to (Don't remember which one at
the moment.)
- ----- Original Message -----
From: "Bruce Jarrett-Norton" <bjarrett@xxxxxxxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Wednesday, November 12, 2003 4:00 PM
Subject: [THIN] Re: Major issue with Excel 2002...
Do they have more than 1 instance of Excel open?
I have seen similar problems when users try to open more than 1 instance
of Excel.
We had to teach them if they wanted a new workbook open to open it from
with in their current Excel.
Also, as we use published apps we restrict each user to only have 1
instance of Excel open at a time.
Bruce Jarrett-Norton
Dart Energy Corporation
Desktop and Network Support Tech.
"I wonder how much deeper the ocean would be without sponges."
- -----Original Message-----
From: Chris Lynch [mailto:lynch00@xxxxxxx]
Sent: Wednesday, November 12, 2003 5:00 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Major issue with Excel 2002...
Importance: High
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I have a client that is having some major issues with opening Excel
documents. They get the following error message:
Microsoft Excel cannot open or save any more documents because there is
not enough available memory or disk space.
Now, we have examined all of the servers, and the pagefiles are set
correctly, there is plenty of disk space for the users on the OS volume.
We are not redirecting the Application Data folder.
All of the servers are Windows 2000 with SP3. Most are patched up to
the point of the RPC exploit. They all have the same MF hotfixes.
Anyone have any ideas or suggestions?
Thanks,
Chris
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