[THIN] Re: MSAM stability issues and Citrix support DECODED

  • From: "Tony Lyne" <Tony.Lyne@xxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Sun, 28 Sep 2003 11:05:26 +1200

Thanks guys,
 
Ive used a local service account not a domain one and assigned the permissions 
as required on the local security policy.
 
Just updated the domain policy to reflect the same. so Ill find out in a couple 
of days if this fixes the problem.
 
It beats me if this is the cause of the problem, why Citrix didnt see this,as 
we went through the security settings with Citrix and they actually were 
involved with the setup of this. 
 
Anyway will find out in a couple of days.
 
Thanks,
Tony.

        -----Original Message----- 
        From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx] 
        Sent: Sat 27/09/2003 2:41 p.m. 
        To: 'thin@xxxxxxxxxxxxx' 
        Cc: 
        Subject: [THIN] Re: MSAM stability issues and Citrix support DECODED
        
        

        Hi Tony, 

        We must have had a bit more luck with Citrix. One of our engineers was 
having problems with MSAM and got a hotfix from Citrix that pretty well sorted 
things out. 

        However Neil is quite correct in pointing out that the start service 
account is critical. There's a slight difference between the local "net 
service" account and the domain "netservice" account. This is the case for 
conferencing manager too. 

        Regards, 

        Rick 

        Ulrich Mack 
        rmack@xxxxxxxxxxxxxx 
        Volante Systems 
        18 Heussler Terrace, Milton 4064 
        Queensland Australia 
        tel +61 7 32467704 



        -----Original Message----- 
        From: Robert Coffman - Info From Data Corporation 
[mailto:bcoffman@xxxxxxxxxxxxxxxx] 
        Sent: Saturday, 27 September 2003 6:33 AM 
        To: thin@xxxxxxxxxxxxx 
        Subject: [THIN] Re: MSAM stability issues and Citrix support DECODED 


        Guys, 
          
        Surely Im not the only one experiencing stability issues with MSAM. 
          
        I have a site where I have built a new server with MSAM and Win2k SP3. 
          
        Every few days the resource aggregattion service crashes and the only 
way to get it going again is to reset the service passwords on the services 
config tool and restart the services. A simple restart of the services doesnt 
work.

        
        Citrix have escellated the issue up to their development team in the 
states but 2 months after escellating it to them they still have made no furthe 
progress on it. This kind of service sucks!!! Not to mention that I have an 
unhappy customer.

        
        does any one out there have MSAM working in a production environment 
that I can compare notes with. 
          
        Tony. 

        -----Original Message----- 
        From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On 
        Behalf Of Tony Lyne 
        Sent: Friday, September 26, 2003 3:40 PM 
        To: thin@xxxxxxxxxxxxx 
        Subject: [THIN] MSAM stability issues and Citrix support. 


        
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you know, in most cases, CPU Utilization IS NOT the single biggest constraint 
to scaling up?! Get this free white paper to understand the real constraints & 
how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. 
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