[THIN] Re: MSAM question

  • From: Adam.Baum@xxxxxxxxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 17 Nov 2004 14:12:15 -0700

The services use a domain account that is in the local admins group.  I
don't have any GPOs in the lab so if there is a policy issue, it would have
to be what came out of the box.  The install did modify the user account to
give it local "run as batch:, "logon locally", etc...typical stuff needed
for service accounts.  I've verified that all licenses are installed and
activated.  No errors in the event logs, just the response from MSAM listed
below.

adam




                                                                                
                                                         
                      "Braebaum, Neil"                                          
                                                         
                      <Neil.Braebaum@littlew        To:       
<thin@xxxxxxxxxxxxx>                                                       
                      oods.co.uk>                   cc:                         
                                                         
                      Sent by:                      Subject:  [THIN] Re: MSAM 
question                                                   
                      thin-bounce@freelists.                                    
                                                         
                      org                                                       
                                                         
                                                                                
                                                         
                                                                                
                                                         
                      11/17/2004 09:53 AM                                       
                                                         
                      Please respond to thin                                    
                                                         
                                                                                
                                                         
                                                                                
                                                         




Check on the service account used by the MSAM services - can't remember
what they are for, now - it's been a while.

I seem to remember that the account needs certain rights, which may well
be nullified by a domain policy granting rights to accounts.

Check the effective settings in your local security policy mmc on the
server in question.

Neil

> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
> Adam.Baum@xxxxxxxxxxxxxx
> Sent: 17 November 2004 15:46
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: MSAM question
>
> Did all that..Didn't change anything.  The server was already
> enabled in the Agent server tab. adam
>
>
>                       "Dave Mishchenko"
>
>                       <Dave.Mishchenko@agresso        To:
>   <thin@xxxxxxxxxxxxx>
>
>                       travel.com>                     cc:
>
>                       Sent by:
> Subject:  [THIN] Re: MSAM question
>
>                       thin-bounce@xxxxxxxxxxxx
>                       g
>
>                       11/16/2004 04:43 PM
>
>                       Please respond to thin
>
>
> Host.xps is the IIS mapping to host.dll, so you won't find
> the xps file on your server.  Have you tried a reboot?  I had
> a similar problem on a test system when I was doing the SP1
> install and it was resolved after the reboot. Alternatively,
> bring up the properties for the server farm in Access Manager
> and make sure your server is enabled on the Agent Servers tab.
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
> Adam.Baum@xxxxxxxxxxxxxx
> Sent: November 16, 2004 12:55 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] MSAM question
>
> All,
>
> I am attempting to use MSAM for the very first time.
> Installation was flawless.  I followed all the steps, added
> service packs, created an access center, etc.  The docs
> worked almost perfectly (minor differences between docs and
> actual installation).  My problem is that I get the following
> error:
>
> ERROR  - The requested page could not be generated.  Please
> contact you system administrator. Error Description:
> MetaFrame Secure Acces Manager could not access the agent
> server.  Confirm that the agent server is running.
>
>
> MSAM and the agent server are on the same box (it was the
> default install). The services are running and there are no
> errors in the event logs.  I am in no way familiar with MSAM
> so I do not know where to start
> troubleshooting.   When I connect to the access center, I see a
> different
> URL appear in my address bar that looks as if MSAM is
> directing me to the CDS subdirectory of the website and a
> file that does not exist (host.xps). Is this file dynamically
> created when someone logs on?
>
> adam




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