[THIN] Re: MFCOM hanging when installing XenApp 6.5

  • From: Angela Smith <angela_smith9@xxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 14 Aug 2012 22:21:41 +1000

Hi Berny

I will check the services.  Is there a document that lists the services that 
need to be enabled for XA6.5 installation?

Appreciate the script.  Will try it.  Hopefully it will shed some light..



> Date: Tue, 14 Aug 2012 13:12:54 +0100
> Subject: [THIN] Re: MFCOM hanging when installing XenApp 6.5
> From: berny@xxxxxxxxxxxxxxxxx
> To: thin@xxxxxxxxxxxxx
> 
> Angela,
> 
> I'd be looking at stopped services, I've had installation /
> configuration issues before because the print service was disabled.
> 
> Get a default build and run the following:
> 
> ----------------------
> rem   -- This script makes a copy of system settings
> 
> rem  create the directory, with current date suffix added
> FOR /F "tokens=1,2,3 delims=-,/ " %%i IN ('date /t') DO set
> COPYDIR=copy_settings_%%k_%%j_%%i
> FOR /F "tokens=1,2 delims=: " %%i IN ('time /t') DO set
> COPYDIR=%COPYDIR%_%%i_%%j
> md %COPYDIR%
> 
> sc query state= all | find "SERVICE_NAME" > %COPYDIR%\services.names.txt
> 
> rem  Get the service names to list and list them
> @FOR /F "tokens=1* delims= " %%i IN (%COPYDIR%\services.names.txt) DO
> (call :list_service "%%j")
> 
> rem  Skip the subroutine
> goto next_step
> 
> 
> rem  Subroutine for listing service information
> :list_service
> @echo ---- Service %1 ---------------------- >> %COPYDIR%\services.info.txt
> @sc qc %1 >> %COPYDIR%\services.info.txt
> @sc queryex %1 >> %COPYDIR%\services.info.txt
> @goto :eof
> 
> :next_step
> ----------------------
> 
> Compare that to your build to ensure that the service list is what
> it's supposed to be.
> 
> Thanks,
> 
> Berny
> 
> 
> 
> On Tue, Aug 14, 2012 at 1:06 PM, Angela Smith <angela_smith9@xxxxxxxxxxx> 
> wrote:
> > I wonder what patch breaks it..  My only concern is that we have a corporate
> > Windows image which comes with hotfixes by default in the image..  I may
> > need to manually uninstall all hotfixes..
> >
> > ________________________________
> > From: webster@xxxxxxxxxxxxxxx
> > To: thin@xxxxxxxxxxxxx
> >
> > Subject: [THIN] Re: MFCOM hanging when installing XenApp 6.5
> > Date: Tue, 14 Aug 2012 12:01:10 +0000
> >
> >
> > Had the same issue at a customer site and we did the same thing James did.
> > Rebuilt the server (R2 SP1), no Windows updates until 6.5 was installed.
> > Had no issues after that.
> >
> > Thanks
> >
> >
> > Carl Webster
> >
> > Consultant and Citrix Technology Professional
> >
> > http://www.CarlWebster.com
> >
> >
> > From: James Scanlon <scanjam@xxxxxxxxxxx>
> > Subject: [THIN] Re: MFCOM hanging when installing XenApp 6.5
> >
> > Angela,
> > We had the same issue with our ZDC (first server for the farm). We didnt
> > bother troubleshooting (sorry to say) we simply rolled back the VM to 'out
> > of box' windows 2008 R2 and did NOT apply ANY windows updates until XA6.5
> > was installed....
> >
> > James
> >
> > ________________________________
> > From: angela_smith9@xxxxxxxxxxx
> > Subject: [THIN] MFCOM hanging when installing XenApp 6.5
> >
> > Hi
> >
> > Im trying to build my first XenApp 6.5 farm.  We are running the following:
> >
> > ESX VSphere 4 VM
> > Windows 2008 R2 x64
> > SQL 2008 R2
> >
> > When I install the XenApp Server role, Im finding that Citrix MFCOM is
> > hanging after a reboot.  Citrix IMA also fails to start.  I haven't even
> > attempted to configure the farm (the steps where you select the Datastore
> > location/farm creation settings).  Therefore I have hanging services before
> > I have even created the Citrix farm.  How do I go about troubleshooting
> > this?  I have performed the following:
> >
> > - Uninstalled / re-installed Citrix components
> > - Logged in with my AD Citrix service account and also the local Server
> > Admin account - same issue where MFCOM hangs each time.
> > - Ran dsmaint recreatelhc then dsmaint recreateade.  IMA and MFCOM still
> > wont start
> >
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