[THIN] Re: MFCOM hanging when installing XenApp 6.5

  • From: Webster <webster@xxxxxxxxxxxxxxx>
  • To: "thin@xxxxxxxxxxxxx" <thin@xxxxxxxxxxxxx>
  • Date: Tue, 14 Aug 2012 12:20:20 +0000

When they are being charged by the hour, some customers only want to get 6.5 
working and don't care about finding the cause(s) of the underlying issue.



Carl Webster

Consultant and Citrix Technology Professional

http://www.CarlWebster.com<http://www.carlwebster.com/>

From: Angela Smith <angela_smith9@xxxxxxxxxxx<mailto:angela_smith9@xxxxxxxxxxx>>
Subject: [THIN] Re: MFCOM hanging when installing XenApp 6.5

I wonder what patch breaks it..  My only concern is that we have a corporate 
Windows image which comes with hotfixes by default in the image..  I may need 
to manually uninstall all hotfixes..

________________________________
From: webster@xxxxxxxxxxxxxxx<mailto:webster@xxxxxxxxxxxxxxx>
Subject: [THIN] Re: MFCOM hanging when installing XenApp 6.5

Had the same issue at a customer site and we did the same thing James did.  
Rebuilt the server (R2 SP1), no Windows updates until 6.5 was installed.  Had 
no issues after that.

Thanks



Carl Webster

Consultant and Citrix Technology Professional

http://www.CarlWebster.com<http://www.carlwebster.com/>

From: James Scanlon <scanjam@xxxxxxxxxxx<mailto:scanjam@xxxxxxxxxxx>>
Subject: [THIN] Re: MFCOM hanging when installing XenApp 6.5

Angela,
We had the same issue with our ZDC (first server for the farm). We didnt bother 
troubleshooting (sorry to say) we simply rolled back the VM to 'out of box' 
windows 2008 R2 and did NOT apply ANY windows updates until XA6.5 was 
installed....

James

________________________________
From: angela_smith9@xxxxxxxxxxx<mailto:angela_smith9@xxxxxxxxxxx>
Subject: [THIN] MFCOM hanging when installing XenApp 6.5

Hi

Im trying to build my first XenApp 6.5 farm.  We are running the following:

ESX VSphere 4 VM
Windows 2008 R2 x64
SQL 2008 R2

When I install the XenApp Server role, Im finding that Citrix MFCOM is hanging 
after a reboot.  Citrix IMA also fails to start.  I haven't even attempted to 
configure the farm (the steps where you select the Datastore location/farm 
creation settings).  Therefore I have hanging services before I have even 
created the Citrix farm.  How do I go about troubleshooting this?  I have 
performed the following:

- Uninstalled / re-installed Citrix components
- Logged in with my AD Citrix service account and also the local Server Admin 
account - same issue where MFCOM hangs each time.
- Ran dsmaint recreatelhc then dsmaint recreateade.  IMA and MFCOM still wont 
start

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