[THIN] Re: Local vs. Network printers
- From: "Medeiros, Jim" <Jim.Medeiros@xxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 9 Jun 2008 16:36:27 -0400
Thank you. I think the issue we have is that the network printer
drivers are not installed on all of our servers. I am testing it now.
I believe the user was trying to add a printer but the driver was not
installed on the PS server and the user did not have rights to install
on the server.
Sorry to bug you with such a simple problem.
Embarrassed,
Jim Medeiros
Citrix Administrator
GMAC Insurance
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg
Sent: Monday, June 09, 2008 4:07 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers
Even if you just use plain old Windows printer mapping for
network LAN printers, those should still be available to PS apps even if
you disallow remote ICA printing options....
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85266
(602) 432-8649
www.thinclient.net
steveg@xxxxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Medeiros, Jim
Sent: Monday, June 09, 2008 12:51 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers
That may be the problem, Steve. I don't believe we are
'assigning' them. At least we have not configured session printers in
any policies.
Thank you,
Jim Medeiros
Citrix Administrator
GMAC Insurance
(336) 770-2858
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Greenberg
Sent: Monday, June 09, 2008 3:37 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers
That is no problem, turning off Citrix remote client
printing does not disallow them from printing to LAN printers that are
mapped the conventional way in their PS sessions....How are you assign
the LAN network printers now?
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85266
(602) 432-8649
www.thinclient.net
steveg@xxxxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Medeiros, Jim
Sent: Monday, June 09, 2008 11:43 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers
Sorry, Joe and list. I forgot to mention how I was
applying the policy. The particular policy that I mentioned is applied
to Access Control -> Filter based on Access Control -> Apply to
connections made through MetaFrame Secure Access Manager (version 4.0 or
later).
Joe, I want to allow users coming in through our CAG to
have the ability to print to Network Printers but NOT local client
printers. e.g. we don't want someone who is connecting from home to
print an insurance policy or customer information on their home
printers, but there is no reason why, from home, they cannot print to
one of our office printers.
I hope this helps.
Thank you,
Jim Medeiros
Citrix Administrator
GMAC Insurance
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Joe Sh
Sent: Monday, June 09, 2008 2:05 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Local vs. Network printers
How are you applying this policy?
In this case, I would setup a minimum of two
policies... One for internal and one for external and apply those
policies based on IP subnet ranges or if you're using smart access use
that as your filter.
Joe
________________________________
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Medeiros, Jim
Sent: Monday, June 09, 2008 10:59 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Local vs. Network printers
Being an Insurance company, we have a policy
that does not allow printing to local printers as the information may be
confidential. We have been able to implement this with a policy in our
CMC. We only block this when users are coming through the CAG, no need
to block this behavior when people are connected to the network.
Our intent was never to block users from
printing to network printers. We have just learned that in fact, we
are. Apparently, the policy that we created is blocking all printing -
local and network.
Question: Is there a way to block the creation
and/or mapping of local printers (someone's printer at home or remote
office) but allow users to print to network printers (printers on our
network and published in AD) and/or add them to their Citrix profile as
needed?
Current policy details:
* Client Devices -> Resources -> Ports ->
turn off LPT ports -- Enabled
* Printing -> Client Printers -> Auto
Creation -- Enabled and set to Do not auto-create client printers
* Printing -> Client Printers -> Turn off
client printer mapping -- Enabled
I appreciate any help that you have to offer.
Thank you,
Jim Medeiros
Citrix Administrator
GMAC Insurance
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