[THIN] Re: Keyboard issues continued Completely stumped
- From: Bruce Ricker <brucericker@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 16 Jun 2011 10:52:10 -0700
correct...
On Thu, Jun 16, 2011 at 7:22 AM, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
> I have not tried that, nor have I heard of it before. But I will have him
> give it a try.
> So, after he logs in have him press CTRL-ALT-SHFT (on both sides) and then
> see what happens?
>
>
> On Thu, Jun 16, 2011 at 9:41 AM, Bruce Ricker <brucericker@xxxxxxxxx>wrote:
>
>> Try that in the session...I believe it resets the keyboard map....its
>> worked for me in the past with weird kb issues like that
>>
>> On 6/16/11, Bruce Ricker <brucericker@xxxxxxxxx> wrote:
>> > Have you tried holding control alt and shift from both sides of the
>> > space bar simultaneously and then try typing again?
>> >
>> > On 6/16/11, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:
>> >> Yes, this occurs only on this one laptop. He can login under his
>> >> credentials from another machine and not have any problems.
>> >> I have not tried the java client, but I have used version 11 - 12.1
>> >> clients.
>> >> It is a windows 7 machine.
>> >>
>> >>
>> >> On Thu, Jun 16, 2011 at 9:02 AM, Magnus Hjorleifsson
>> >> <magnus@xxxxxxxx>wrote:
>> >>
>> >>> Have you move this user to a known good machine to eliminate his
>> laptop
>> >>> as
>> >>> the issue and to isolate it to his account ?
>> >>>
>> >>> Sent from my iPhone
>> >>>
>> >>> On Jun 16, 2011, at 8:51, "Andrew Wood" <andrew.wood@xxxxxxxxxxxxxxxx
>> >
>> >>> wrote:
>> >>>
>> >>> Every client? If you publish the java client is the issue the same?
>> >>>
>> >>>
>> >>>
>> >>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
>> *On
>> >>> Behalf Of *Jason Patten
>> >>> *Sent:* 16 June 2011 13:31
>> >>> *To:* thin
>> >>> *Subject:* [THIN] Keyboard issues continued Completely stumped
>> >>>
>> >>>
>> >>>
>> >>> I have a user that is having a seriously strange issue at the moment.
>> >>>
>> >>> When he logs in and starts to type anything on the first keystroke,
>> the
>> >>> key
>> >>> he pressed is displayed. On All subsequent keystrokes all he gets is
>> an
>> >>> incrementing string of numbers.
>> >>>
>> >>>
>> >>>
>> >>> For example, if he presses 'a' the first time he gets 'a' On all
>> >>> subsequent
>> >>> key strokes the response starts with the number '6' and increments by
>> >>> one
>> >>> for each additional keystroke regardless of which key is pressed. the
>> >>> count
>> >>> will go 6,7,8,9,0,1,2,34,.... etc...
>> >>>
>> >>> If I am shadowing him I can type without any issues, in fact not just
>> >>> shadowing through citrix, but If I take over his PC with a
>> >>> Logmeninrescue
>> >>> session and type then the session responds normally as well. If he
>> logs
>> >>> in
>> >>> from any other PC it works fine.
>> >>>
>> >>> I figure it has to be something with how his keyboard is mapping on
>> that
>> >>> PC, but I have no idea what it is, I have un-installed and
>> re-installed
>> >>> the
>> >>> client with no change.
>> >>>
>> >>> The user is on a laptop, and i have had him attache a keyboard to the
>> >>> laptop and the result is the same, with the exception that the count
>> >>> appears
>> >>> to start at 2 instead of at 6 with the laptop keyboard.
>> >>>
>> >>> I have given him a new username within our system as well as a new
>> >>> windows
>> >>> profile on the local machine and that has made no difference. I have
>> >>> even
>> >>> tried redefining the keyboard type in the wfclient.ini file with no
>> >>> difference.
>> >>>
>> >>>
>> >>>
>> >>> The issue has occurred with multiple published applications. It does
>> >>> NOT
>> >>> occur locally.
>> >>>
>> >>> I am completely stumped.
>> >>>
>> >>>
>> >>>
>> >>>
>> >>
>> >
>> > --
>> > Sent from my mobile device
>> >
>>
>> --
>> Sent from my mobile device
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>
>
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