Thanks for all your responses. I guess SP3 for W2K would be the answer then? Regards Peter ---------- Original Message ---------------------------------- From: Mason Dively <mdively@xxxxxxxxxx> Reply-To: thin@xxxxxxxxxxxxx Date: Tue, 3 Sep 2002 10:46:25 -0500 Peter-- We had similar issues on our boxes. Q302510 fixed it for us--we haven't seen one of these blue screens since. Thanks, Mason B. Dively MCP,CCA Amdocs CMI Windows Administration Phone/Pager: (217) 202-0654 For prompt service call ext. 2000 or e-mail _CMI Help Desk -----Original Message----- From: Stephen Taylor [mailto:Stephen.Taylor@xxxxxxx] Sent: Tuesday, September 03, 2002 3:03 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: KMODE_EXCEPTION_NOT_HANDLED (WIN32K.SYS) Hi Peter We were Stop 1e error messages on our W2k TSE servers. Q278999 was caused by animated mouse pointers and Q302510 was caused when some users logged off. The above should maybe give you some ideas. Regards Stephen peter.hegg <peter.hegg@xxxxxxx> Sent by: thin-bounce@xxxxxxxxxxxxx 03/09/2002 08:40 Please respond to thin To: "ThinNet Techforum" <thin@xxxxxxxxxxxxx> cc: Subject: [THIN] KMODE_EXCEPTION_NOT_HANDLED (WIN32K.SYS) Hi everyone 3 MF XP Servers with FR1/SP1, Windows 2000 with SP1/SRP1, Member Servers in an Active Directory Domain with 2 separate Domain controllers (1 Exchange + 1 File & Printserver). Within the last 2 - 3 weeks one of the servers just randomly crashes with following error code: *** Stop: 0x0000001E (0XC0000005, 0XA007135F, 0X00000001, 0X0000003E) KMOPE_EXCEPTION_NOT_HANDLED *** Address A007135F base at A0000000, DateStamp 3bc32f6b -win32k.sys Can anyone tell by experience how this can happen an be trouble shooted? Any starting points to look at? Are there more infos needed to break this down and get to the error? Thanks very much for all your help ********************************************** This weeks sponsor 99Point9.com 99Point9 helps solve your unresolved technical server-based questions, issues and incidents. http://www.99point9.com *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm