[THIN] KMODE_EXCEPTION_NOT_HANDLED (WIN32K.SYS)

  • From: "peter.hegg" <peter.hegg@xxxxxxx>
  • To: "ThinNet Techforum" <thin@xxxxxxxxxxxxx>
  • Date: Wed, 4 Sep 2002 07:58:56 +0200

Thanks for all your responses.

I guess SP3 for W2K would be the answer then? 

Regards

Peter

---------- Original Message ----------------------------------
From: Mason Dively <mdively@xxxxxxxxxx>
Reply-To: thin@xxxxxxxxxxxxx
Date: Tue, 3 Sep 2002 10:46:25 -0500 

Peter--

We had similar issues on our boxes.  Q302510 fixed it for us--we haven't seen 
one of these blue screens since.

Thanks,
 
Mason B. Dively  MCP,CCA
Amdocs CMI Windows Administration
Phone/Pager:  (217) 202-0654
For prompt service call ext. 2000 or e-mail _CMI Help Desk
 

-----Original Message-----
From: Stephen Taylor [mailto:Stephen.Taylor@xxxxxxx] 
Sent: Tuesday, September 03, 2002 3:03 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: KMODE_EXCEPTION_NOT_HANDLED (WIN32K.SYS)

Hi Peter

We were Stop 1e error messages on our W2k TSE servers.
Q278999 was caused by animated mouse pointers and
Q302510 was caused when some users logged off.

The above should maybe give you some ideas.

Regards

Stephen




peter.hegg <peter.hegg@xxxxxxx>
Sent by: thin-bounce@xxxxxxxxxxxxx
03/09/2002 08:40
Please respond to thin

 
        To:     "ThinNet Techforum" <thin@xxxxxxxxxxxxx>
        cc: 
        Subject:        [THIN] KMODE_EXCEPTION_NOT_HANDLED (WIN32K.SYS)



Hi everyone

3 MF XP Servers with FR1/SP1, Windows 2000 with SP1/SRP1, Member Servers 
in an Active Directory Domain with 2 separate Domain controllers (1 
Exchange + 1 File & Printserver).

Within the last 2 - 3 weeks one of the servers just randomly crashes with 
following error code:

*** Stop: 0x0000001E (0XC0000005, 0XA007135F, 0X00000001, 0X0000003E)
KMOPE_EXCEPTION_NOT_HANDLED

*** Address A007135F base at A0000000, DateStamp 3bc32f6b -win32k.sys

Can anyone tell by experience how this can happen an be trouble shooted? 
Any starting points to look at? Are there more infos needed to break this 
down and get to the error?

Thanks very much for all your help



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