[THIN] Re: KB: CTX113825 - The Presentation Server Client for Macintosh Is Consuming CPU

  • From: "Greg Reese" <gareese@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 27 Jul 2007 10:24:45 -0500

and as a side note, don't actually remove the smartcard hook from your
servers as mentioned as a work around if you need smart cards to work on
that server for any type of client.  Not that the Mac client works very well
with smart cards / CAC  in the first place.

Greg


On 7/27/07, Jim Kenzig ThinHelp.com <jkenzig@xxxxxxxxx> wrote:
>
> CTX113825 - The Presentation Server Client for Macintosh Is Consuming CPU
>
> This document was published at:
> http://support.citrix.com/article/CTX113825
>
> Document ID: *CTX113825*, Created on: Jul 26, 2007, Updated: Jul 26, 2007
>
> Products: Citrix Presentation Server 4.5 for Windows Server 2003, Citrix
> Presentation Server 4.5 for Windows Server 2003 x64 Edition
>
>
> *Symptoms*
>
> The Presentation Server Client for Macintosh is consuming CPU when
> connected to Presentation Server 4.5.
>
> *Cause*
>
> The issue occurs because the server refreshes the smart card reader state
> more frequently than necessary. This occurs even if smart cards are not
> being used.
>
> *Workaround*
>
> *Caution! This workaround requires you to edit the registry. Using
> Registry Editor incorrectly can cause serious problems that may require you
> to reinstall your operating system. Citrix cannot guarantee that problems
> resulting from the incorrect use of Registry Editor can be solved. Use
> Registry Editor at your own risk. Be sure to back up the registry before you
> edit it. *
>
> Disable the SmartCard Hook entry in the registry on the server:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook\Appinit_Dlls\smart card hook
>
> Set "Flag" value to 0 (Zero)
>
> *Resolution*
>
> This issue is addressed by the following hotfix:
>
> CTX113387 – Hotfix PSE450W2K3015 - For Citrix Presentation Server 4.5 for
> Windows Server 
> 2003<http://support.citrix.com/article/entry.jspa?entryID=13551>
>
> CTX113389 – Hotfix PSE450W2K3X64006 - For Citrix Presentation Server 4.5
> for Windows Server 2003 
> x64<http://support.citrix.com/article/entry.jspa?entryID=13625>
>
>
>
> --
> Jim Kenzig
> Microsoft MVP - Terminal Services
> http://www.thinhelp.com
> Citrix Technology Professional
> Provision Networks VIP
> CEO The Kenzig Group
> http://www.kenzig.com
> Blog: http://www.techblink.com

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