[THIN] KB: CTX107051 - Unable to Connect with ICA After Installing Microsoft Rollup 1 for Windows 2000
- From: "Jim Kenzig Kenzig.com" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 21 Jul 2005 03:47:07 -0700 (PDT)
CTX107051 - Unable to Connect with ICA After Installing Microsoft Rollup 1 for
Windows 2000
This document was published at:
http://support.citrix.com/kb/entry.jspa?externalID=CTX107051
Document ID: CTX107051, Created on: Jun 30, 2005, Updated: Jul 20, 2005
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame
Presentation Server 3.0 for Microsoft Windows 2000
Symptoms
Users connecting with ICA sessions receive a blue background and the Windows
GINA does not display after installing Microsoft Rollup 1 for Windows 2000
Service Pack 4 on MetaFrame XP and MetaFrame Presentation Server 3.0 servers.
The console might be unresponsive and have high CPU utilization within the
winlogon.exe process.
Cause
The issue occurs after applying the Microsoft Update Rollup 1 for Windows 2000
Service Pack 4 (Microsoft article 891861) to MetaFrame XP Feature Release 3
Service Pack 4 servers and MetaFrame Presentation Server 3.0 servers.
Solution
The issue has been addressed in the following hotfixes. Download and install
the appropriate fix for your platform.
Hotfix Rollup Pack XE104W2KR01 - For MetaFrame XP 1.0 for Windows 2000
CTX106619 ? Hotfix Rollup Pack XE104W2KR01 - For MetaFrame XP 1.0 for Windows
2000
Hotfix Rollup Pack MPSE300W2KR03 - For MetaFrame Presentation Server 3.0 for
Windows 2000 Server
CTX105974 ? Hotfix Rollup Pack MPSE300W2KR03 - For MetaFrame Presentation
Server 3.0 for Windows 2000 Server
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